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Skills

  • Leadership training
  • Training solutions development
  • New hire on-boarding
  • Compliance training development and delivery
  • Process evaluation and enhancement
  • ADDIE expertise
  • Audit preparation and reduction strategies
  • Curriculum design and development
  • Bespoke instructor-led course design
  • Advanced certification programs management

Work Experiences

  • Provided staff training during demonstrations, meetings, conferences, and workshops.
  • Championed the roll-out of mentorship programs.
  • Assessed the effectiveness of training programs and made recommendations to upper management for improvements.
  • Tested all training software and hardware prior to beginning training programs.
  • Training manuals, multimedia visual aids, and other educational materials were organized and edited by me.
  • Co-created competency frameworks with department leads, mapping out skill development pathways that increased talent retention by 60%.
  • Developed departmental systems and procedures to better align workflow processes.
  • Authored and revised over 9 training manuals, driving curriculum consistency and increasing learner engagement by 30%.
  • Analyzed learning trends.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.

Summaries

  • Adept at implementing training improvement strategies.
  • Achieved measurable business outcomes.
  • Costs were consistently reduced while profits were increased.
  • Achieved compliance across multiple locations.
  • Expert in developing curricula and training programs that are aligned with clients' strategic goals, mission, and vision, as well as continuously looking for ways to improve service delivery.
  • Professional development for various individuals in various roles is driven by outstanding interpersonal communication and innovative teaching methods.
  • Achieved 61% compliance.
  • Achieved 38% advancement into managerial roles.
  • Accomplished in developing training programs.
  • Achieved a 59% increase in successful outcomes for Scrum Master.

Accomplishments

  • Implemented gamified learning techniques for HubSpot courses, increasing employee participation rates by 82%.
  • Designed and delivered over 9 bespoke instructor-led training sessions for software proficiency, boosting overall team productivity by 81%.
  • Developed a certification program for internal process trainers, leading to 7 certified instructors within several months.
  • Documented and resolved procedure which led to process.
  • Led company-wide training on new software applications, reducing the implementation timeline by 59%.
  • Initiated cross-functional collaboration on essential skills training, which improved workflow efficiency by 77%.
  • Championed change management training for compliance during organizational restructuring, helping maintain staff retention rates by 59%.
  • Managed leadership development sessions that resulted in 5 certified professionals within 2017.
  • Designed a feedback loop for continuous improvement in training programs, increasing employee performance outcomes by 16%.
  • Authored training manuals and streamlined procedural documentation, improving onboarding times for new employees by 4 months.

Affiliations

  • American Society of Safety Professionals
  • National Board for Professional Teaching Standards (NBPTS)
  • EDUCAUSE Learning Initiative (ELI)
  • National Council of Teachers of English (NCTE)
  • Project Management Institute (PMI)
  • National Education Association (NEA)
  • Association of Talent Acquisition Professionals (ATAP)
  • International Society for Performance Improvement (ISPI)
  • Learning and Performance Institute (LPI)
  • Society of Women Engineers

Certifications

  • High-Impact Teamwork and Leadership Certification - Brightline
  • Certified Online Training Professional (COTP) - Meridian
  • CompTIA Security+
  • Certified Agile Leadership (CAL) - 2017
  • Salesforce
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Facilitation Skills Certification - 2020 Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP) - 2016
  • ServSafe

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