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Skills

  • Document scanning
  • Project organization
  • Team Leadership
  • Mechanical systems
  • Data analysis
  • Team management
  • Clean driving record
  • Passenger assistance
  • Operational improvement
  • Project management

Work Experiences

  • Double-checked the data's accuracy and integrity.
  • Achieved a perfect attendance and punctuality record for 2016, ensuring no disruption in service delivery for key clients.
  • Charted routes to decrease delivery time.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with system customers to determine their needs and deliver metric service.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of process project by initiative team, which resulted in method.

Summaries

  • Seasoned
  • Proactive
  • Motivated individual.
  • Focused on customer service
  • Expert
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Vehicle Operator with 6 years of successful client relations and strategic planning experience.
  • Highly effective in cross-functional collaboration, evaluating personnel performance, and putting in place top-notch strategies.

Accomplishments

  • Reduced break-even delivery time by 15 hours per week using live traffic alerts and implementing adaptive driving responsiveness.
  • Trained new equipment operators in accident prevention methods and industry safety protocols, reducing workplace incidents by 48%.
  • Collaborated with team leaders to optimize fleet scheduling, cutting idling time and reducing fuel waste by 82% annually.
  • Utilized advanced trailer coupling systems to lower load/unload times by 49%, resulting in optimized delivery schedules.
  • Monitored temperature-sensitive shipments with onboard equipment, reducing spoilage incidents by 82%, preserving product quality, and minimizing loss.
  • Outpaced delivery benchmarks by 54% over 2 consecutive months by skillfully navigating high-demand regional routes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Instrumental in successful delivery of hazardous materials by managing all safety protocols and reducing incidents to zero over three years.
  • Collaborated with team of 6 in the development of method.
  • Utilized telematics and onboard systems to log and analyze driving patterns, leading to a 49% reduction in harsh braking and vehicle wear.

Affiliations

  • National Industrial Transportation League (NITL)
  • Fleet Safety International Driver Training Certification
  • Professional Truck Driver Institute (PTDI) Certification
  • American Trucking Associations (ATA) Member
  • International Association of Administrative Professionals
  • Project Management Institute
  • Member of International Council on Clean Transportation (ICCT)
  • Association for Computing Machinery
  • National Private Truck Council (NPTC)
  • Commercial Vehicle Safety Alliance (CVSA)

Certifications

  • ServSafe
  • Certificate in Commercial Fleet Management - metric
  • Entry-Level Driver Training (ELDT) Certification
  • Certified Driver Trainer (CDT) - Professional Truck Driver Institute (PTDI)
  • Freight Broker Certificate - Vantage
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Fleet Maintenance Management Certification
  • Advanced Trailer Towing Certification - Brightline
  • Advanced Driver Assistance Systems Certification (ADAS)

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