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Skills

  • Relationship development
  • Metric equipment
  • Personal care support
  • Conflict resolution
  • Regulatory compliance
  • Communications
  • Process improvement
  • MS Office
  • Behavioral Pattern Analysis
  • Safety and risk assessments

Work Experiences

  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.
  • Collaborated with nursing staff.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Prepared tasty, nourishing meals for patients with process and system conditions to promote better nutrition.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Achieved a 43% improvement in client satisfaction ratings.
  • Advocated for clients' needs during family meetings and care plan reviews, contributing to more accurate care documentation and goal alignment.
  • Checked vital signs on a several months basis and contacted Developmental Aide if there were any health concerns or behavioral changes with the patients.
  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve stakeholder engagement.
  • Assisted clients in attending and thriving in vocational training programs, leading to long-term job retention for 81% of attendees.

Summaries

  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Adaptable, empathetic, and highly skilled in both communication and active listening, cultivating strong client relationships based on trust and support.
  • Detail-oriented when it comes to keeping personal areas clean and organized in order to support daily living safety.
  • Advocated for clients.
  • Providing clerical support, project management, scheduling, time management, assignment prioritization, and customer service knowledge.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Adept at assisting clients with hygiene management.
  • Costs were consistently reduced while profits were increased.
  • Achieved positive outcomes in 4 out of 3 incidents.
  • Personal Care worker with extensive experience in providing high-quality in-home care.

Accomplishments

  • Introduced innovative assistive technologies into daily care routines, increasing independence for clients with mobility issues by 28%.
  • Collaborated with occupational therapists to tailor activities, achieving a 75% improvement in clients' fine and gross motor skills.
  • Focused on ensuring facility cleanliness and adherence to safety guidelines, decreasing reported sanitation incidents by 49%.
  • Developed behavioral management strategies, resulting in a 17% reduction in incidents related to challenging behaviors.
  • Enhanced overall client well-being by facilitating structured daily routines, improving attention, and behavioral compliance by 22%.
  • Led a hygiene training program for aides that reduced reported cleanliness issues in client living spaces by 20%.
  • Devised and adjusted care schedules to align with client needs, minimizing missed appointments by 67% and enhancing service satisfaction.
  • Resolved product issue through consumer testing.
  • Received OSHA in 17 months, improving expertise in crisis intervention and de-escalation techniques for high-risk situations.
  • Earned and maintained CPA, providing advanced techniques for managing and caring for clients with intellectual and developmental disabilities.

Affiliations

  • Member, American Association on Intellectual and Developmental Disabilities (AAIDD)
  • Board Member, Council on Quality and Leadership (CQL)
  • Freemason
  • Affiliate, National Down Syndrome Society (NDSS)
  • Field Instructor, Developmental Disabilities Graduate Program at metric
  • Facilitator, method's Peer-to-Peer Disability Support Group
  • Rotary International
  • American Marketing Association
  • Affiliate, Child and Adolescent Mental Health Service Network
  • Mentor, Peer Advocate Program at program

Certifications

  • Certified Child Development Associate (CDA), Council for Professional Recognition
  • American Sign Language (ASL) Certification
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Developmental Disabilities Health Support Certificate, Vantage
  • QMAP (Qualified Medication Administration Personnel) Certification
  • Apple Certified Associate (ACA)
  • Person-Centered Thinking (PCT) Training
  • Certified Employment Supports Professional (CESP)
  • Restorative Care Training

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