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Skills

  • Regional accounts
  • Team Leadership
  • Issue resolution
  • Business development and planning
  • Multiline phone systems
  • Public relations
  • Extensive personal network
  • Sales processes
  • Event planning
  • Sales pipeline development

Work Experiences

  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Completed Power BI on time and promoted the effectiveness and benefits of Adobe Creative Suite.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Oversaw a team of 4 salespeople, coaching them on effective sales techniques, monitoring their progress, and providing constructive feedback.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Coached and trained a team of 2 salespeople who were responsible for servicing procedure accounts.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.
  • Trained employees on new technology and sales methods to build a highly knowledgeable and successful team.
  • Listened carefully to client feedback and collaborated with the product development team to launch a groundbreaking service that is expected to generate $3 million in revenue.
  • Conducted research and created custom service proposals for clients.

Summaries

  • Through sales floor enhancements, successful in setting and meeting long-term goals.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Energetic B2B sales representative with 5 years of in-person and phone sales experience.
  • Experienced Account Manager with more than 14 years of experience.
  • Senior advertising executive with a track record of success in account management, team leadership, and promotional management.
  • Talented Retail Advertising Sales Representative with 11 years of experience and success in measuring sales, publication, and website performance using metrics.
  • Charming Inside Sales Manager with a keen understanding of how to close sales quickly and train teams to perform at their best.
  • Skilled in workflow optimization and capable of streamlining daily activities to increase productivity and sales.
  • In a self-motivated and results-driven manner, able to set up agreements, manage a global customer base, and prospect for new leads.
  • Highly effective at increasing the likelihood of repeat business.

Accomplishments

  • Achieved a 52% improvement in market penetration within the Midwest by closely aligning sales efforts with marketing campaigns and customer feedback.
  • Earned recognition for creating high-impact presentation decks for C-level meetings, winning 13 high-value contracts worth $67,000.
  • Analyzed sales data trends and provided actionable insights that led to the removal of low-performing channels and improved overall ROI by 50%.
  • Optimized team performance and follow-up effectiveness by introducing ServiceNow tools, enhancing sales cycle visibility and accountability.
  • Increased YoY revenue by 81% through a focus on cross-selling and upselling during account management reviews.
  • Served as the SME for QuickBooks, training 11 inside sales reps on usage, which led to a 22% increase in tool adoption.
  • Product Marketing: Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • Boosted sales pipeline accuracy by 74% by embedding process changes and quality control measures into CRM data entry standards.
  • Reduced churn by 65% over a 18 months by collaborating with the customer success team during onboarding, ensuring a smooth client transition.
  • Implemented an outbound sales strategy focusing on niche market segments, driving 60% growth in inbound leads over two years.

Affiliations

  • Direct Marketing Association (DMA)
  • Association for Supply Chain Management (APICS)
  • American Association of Inside Sales Professionals (AA-ISP)
  • Association of Information Technology Professionals
  • Association of Professional Sales (APS)
  • American Marketing Association
  • Women Sales Professionals (WSP)
  • National Association of Sales Professionals (NASP)
  • American Marketing Association Professional Certified Marketer (PCM)
  • Certified Sales Leadership Professional (CSLP) - 2024

Certifications

  • Certified Sales Leadership Professional (CSLP) – Sales Management Association
  • SPIN Selling Certification - Huthwaite International
  • Sales Leadership MBA – method
  • Certified Predictable Revenue Specialist
  • Salesforce
  • Accredited Inside Sales Manager (AISM)
  • Advanced Channel Sales Specialist – LinkedIn Learning
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Customer Value Optimization Specialist - metric

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