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Skills

  • Jira for case management automation
  • Global immigration filings
  • Program management
  • Client onboarding for visa services
  • Stakeholder education
  • Operational improvement
  • H1-B visa advisory
  • Document error minimization
  • Relationship development
  • Coordination with standard for expedited cases

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Explained laws and regulations to travelers and distributors and encouraged them to understand them in order to comply with the rules.
  • Checked baggage and personal items upon entering and exiting the country to ensure compliance with customs requirements and to spot potential violations.
  • Assessed shipments to determine the amount of duty and taxes due, completed the necessary paperwork, and informed individuals of their responsibilities.
  • Benefited over 9 clients.
  • Authored detailed submissions resulting in 12% of clients being approved for Green Cards in their initial application attempt.
  • Educated managers on the complexities of dealing with foreign nationals in order to support recommendations that met both individual and business needs.
  • Oversaw the delivery of process project by category team, which resulted in standard.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built key partnerships with international law firms.

Summaries

  • Clear understanding of budget management and quality assurance as well as client relations training.
  • Achieved a 62% faster application process.
  • Achieved a 13% acceptance rate on initial submissions.
  • Client-focused Immigration Consultant with consultation expertise for corporate and individual clients, enhancing client satisfaction by 71% through accurate and timely visa processing recommendations.
  • Complying with government policies and assisting criminal and civil investigations is second nature to them.
  • Consultant specializing in labor condition applications (LCA) preparation, ensuring compliance with regulatory changes and increasing corporate client satisfaction by 45%.
  • In a multicultural global environment, excels at collaborating with employees at all levels to achieve goals.
  • Consultant specializing in labor condition applications (LCA) preparation.
  • Achieved a 37% success rate in securing work authorization.
  • Achieved 83% positive outcomes.

Accomplishments

  • Successfully integrated a client case management system, streamlining communications and project tracking, which improved client satisfaction by 31%.
  • Worked closely with HR departments to design immigration policies, which led to a 60% reduction in visa-related delays for international hires.
  • Collaborated with team of 2 in the development of program.
  • Served as a liaison between immigration authorities and client, ensuring clarity and expedited resolution for category cases.
  • Drafted detailed legal briefs for visa denials, resulting in 14 successful visa approvals upon appeal.
  • Reduced visa renewal processing times by 33% through the introduction of new submission protocols.
  • Advised corporate clients on immigration compliance, ensuring Brightline adhered to legal requirements and avoided metric.
  • Managed 9 simultaneous visa filings within strict deadlines, resulting in a 40% decrease in overall processing time.
  • Led informational seminars on immigration law updates, educating over 11 attendees on changes impacting their visa status.
  • Built strong relationships with process, leading to quick resolution of cases with a 83% acceleration in processing times.

Affiliations

  • Participant, Migration Policy Institute Young Leaders Program
  • Member, Council for Global Immigration
  • Member, Refugee and Migrant Rights Forum
  • Affiliate, United Nations High Commissioner for Refugees (UNHCR) Advocacy Network
  • Member, National Association of Legal Assistants (NALA) Immigrant Affairs Unit
  • Collaborator, Family Migrant Advocacy Network (FMAN)
  • American Marketing Association
  • Member, American Immigration Lawyers Association (AILA)
  • Pro-Bono Consultant, National Immigrant Rights Collective
  • Affiliate, American Bar Association- Section of International Law

Certifications

  • Global Employment Immigration Law Certification
  • Certified H-1B Professional - 2020
  • Certified Business Analysis Professional (CBAP)
  • Certified Global Residency Planning Advisor (CGRPA) - Beacon Labs
  • Dual Citizenship Advisor Certification - category
  • Google Certified Professional Cloud Architect
  • United States Immigration Law Certification for Professionals
  • Accredited Immigration Practitioner (AIP) - Seattle
  • Certified Legal Interpreter (CLI)
  • First Aid/CPR Certified

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