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Skills

  • Developing menus
  • Chauffeuring
  • Customer service-oriented
  • Meeting planning
  • Human resource laws knowledge
  • Strong problem solver
  • Multi-line phone proficiency
  • Meticulous attention to detail
  • Human Resources Management (HRM)
  • Progress documentation

Work Experiences

  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Helped disabled people gain independence while keeping a close eye on their safety at all times.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Made sure that personal and professional documents were filed properly.
  • Used Microsoft PowerPoint to create presentations.
  • Was in charge of all vehicle maintenance.
  • Managed
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Identified
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.

Summaries

  • Seasoned
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Innovative
  • Workflow optimization expert with a passion for assisting others.
  • Insightful healthcare professional seeking a Direct Support Professional position to put her 10 years of patient-centered experience to good use.
  • Client-focused Direct Service Worker with particular expertise in process.
  • Weekends and evenings are available 10 hours per week.
  • Service-driven
  • Bringing 7 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.

Accomplishments

  • Coordinated the successful transportation and participation of 14 clients in community integration outings, contributing to their improved social skills and greater inclusion.
  • Initiated restructuring of daily schedules for clients, improving quality of sleep and reducing disruptive behaviors by 27% across all clients.
  • Led team efforts to advocate for client rights during legal and administrative issues, ensuring a successful outcome in 29% of cases involving disability claims.
  • Implemented communication strategies, including the use of adaptive technologies, to effectively engage non-verbal clients, resulting in improved caregiver relationships and client responsiveness.
  • Adapted behavioral healthcare techniques to support diverse patient needs, ensuring consistent application of care processes, which improved behavioral outcomes by 69%.
  • Improved transportation service utilization for clients, reaching 25% success rate in ensuring punctuality for appointments and planned outings.
  • Reduced missed appointments by 40% through proactive scheduling and consistent client communication, leading to increased engagement with required therapy sessions.
  • Designed and implemented mental health support plans for individuals with anxiety and depression, resulting in a 78% increase in daily functioning after three years.
  • Regularly communicated with families to provide updates on their loved one's condition, increasing overall family satisfaction by 80% as indicated in method.
  • Documented and resolved procedure which led to method.

Affiliations

  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • National Council for Behavioral Health
  • National Rehabilitation Association (NRA)
  • Disability Rights Education & Defense Fund (DREDF)
  • Inclusion International - Self-Advocacy Networks
  • Society for Disability Studies (SDS)
  • Association for Community Living (ACL)
  • Gerontological Society of America (GSA)
  • Association of Information Technology Professionals
  • International Council of Nurses

Certifications

  • Apple Certified Associate (ACA)
  • Aging Services Professional Certification (ASPC) – framework
  • Certified Direct Support Professional (DSP) - standard
  • Certified Case Manager (CCM) - Commission for Case Manager Certification (CCMC)
  • Therapeutic Crisis Intervention (TCI) Certification – Cornell University Residential Child Care Project
  • CompTIA A+ Technician
  • Certified Nursing Assistant (CNA), accredited by system
  • Certified Disability Management Specialist (CDMS) - Certification of Disability Management Specialists Commission (CDMSC)
  • Certified Health Coach – category
  • First Aid/CPR/AED Certified – standard

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