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Skills

  • Tax preparation
  • Kennel cleaning and sanitizing methods
  • Customer satisfaction
  • Heavy lifting
  • Credit and collections
  • Excel in program
  • Contract auditing
  • Patient care management
  • Creative problem solving
  • Weekly Payroll

Work Experiences

  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Won
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Had planned ahead.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.

Summaries

  • Maintain current knowledge of relevant medical conditions and collaborate with qualified healthcare professionals to provide the best possible care.
  • Weekends and evenings are available 10 hours per week.
  • Bringing 17 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • Over 11 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Innovative
  • Determined sales and marketing professional with 6 years of experience in category industry.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Dependable

Accomplishments

  • Utilized time management strategies to ensure timely completion of daily living tasks for 2 individuals without compromising quality of care.
  • Implemented assistive technology for clients with disabilities, increasing their confidence and ability to perform daily tasks independently by 43%.
  • Documented and resolved process which led to initiative.
  • Supported patient transitions from hospital to home, reducing readmission rates by 58% for 11 clients over three years.
  • Collaborated with family members and medical staff to create a holistic palliative care plan; reduced family distress by 32% during end-of-life stages.
  • Collaborated with healthcare professionals to ensure 17 patients received tailored end-of-life care services, enhancing family satisfaction by 23%.
  • Worked closely with Personal Support Worker and families to modify care strategies, resulting in more personalized care plans for 10 residents.
  • Improved client mobility by 75% through consistent use of adaptive equipment and physical therapy routines.
  • Resolved product issue through consumer testing.
  • Prioritized residents' dietary needs, collaborating with nutritionists to improve nutritional compliance by 36% in several months.

Affiliations

  • Freemason
  • Association of Information Technology Professionals
  • Society for Post-Acute and Long-Term Care Medicine
  • National Patient Advocate Foundation
  • International Council of Nurses
  • Personal Support Worker Professional Association
  • National Council on Independent Living
  • Association for Supply Chain Management (APICS)
  • Home Care Association of America
  • National Association for Home Care & Hospice

Certifications

  • Applied Suicide Intervention Skills Training (ASIST) – Ironclad Systems
  • Cisco Certified Network Associate (CCNA)
  • Standard First Aid - CPR C/AED Certification – initiative
  • Certificate in Hygiene and Sanitation Management – Lakeside Partners
  • Medication Administration Certification - Harbor & Co.
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • End-of-Life Care Course – Ironclad Systems
  • Advanced Patient Care Training – Beacon Labs
  • Basic Life Support (BLS) Certification, process

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