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Skills

  • Business operations
  • Contract negotiation
  • Framework marketing
  • Cross-functional team collaboration
  • Revenue generation
  • Regulatory compliance
  • Market research
  • Network development
  • Service agreements
  • Project organization

Work Experiences

  • Achieved results across the past year.
  • Improved the client organization and goal alignment by automating the framework contact management system.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Coached new sales hires on CRM use.
  • Created and used method reports to assist leadership in making key decisions and exceeding operational goals.
  • Increased the team's revenue by over $7 in sales.
  • Awarded Innovation Award for securing $4 in new sales within three years using consultative selling techniques.
  • Authored reports analyzing quarterly performance metrics.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.

Summaries

  • French is a bilingual individual who is fluent in both languages.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Costs were consistently reduced while profits were increased.
  • Adept at working with cross-functional teams.
  • Bringing 8 years of experience in this field.
  • Achieved a 2% increase in deals closed.
  • Professional with workflow optimization and vendor management expertise who is organized and resourceful.
  • Achieved 58% new client acquisition in framework.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Virtual Sales Representative with 10 years of successful data analysis and strategic planning experience.

Accomplishments

  • Developed customized proposals that led to a 25% increase in client retention and extended contracts with existing customers by 5 months.
  • Trained and mentored a team of 9 junior sales reps, improving overall team sales performance by 81%.
  • Identified inefficiencies in CRM workflows and introduced automation that saved 8 hours per week, improving focus on revenue-generating activities.
  • Consistently exceeded monthly virtual sales targets by 72% with an emphasis on personalized customer outreach.
  • Created a value-based selling script that increased overall sales revenue by $9 within three years.
  • Documented and resolved method which led to procedure.
  • Reduced customer churn rate by 43% through proactive relationship management and tailored retention strategies.
  • Incorporated video conferencing solutions into the sales process, resulting in 66% higher engagement with prospective clients.
  • Drove a 57% increase in lead qualification accuracy by enhancing data analysis techniques and close collaboration with the marketing team.
  • Led a project to revamp email marketing campaigns, increasing open rates by 21% and click-through rates by 56%.

Affiliations

  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • Association for Talent Development (ATD) - Sales Enablement Programs
  • Customer Experience Professionals Association (CXPA)
  • Project Management Professional (PMP) for Sales Team Leadership
  • American Marketing Association
  • International Council of Nurses
  • Remote Selling Association
  • Freemason
  • Certified Professional Sales Person (CPSP) through NASP

Certifications

  • Google Analytics Certification
  • Salesforce
  • Certified Customer Success Manager (CCSM) by SuccessHACKER
  • Certified Business Analysis Professional (CBAP)
  • Consultative Selling Certification by Miller Heiman Group
  • Customer Success Manager 101 Certification by Gainsight
  • SHRM Certified Professional (SHRM-CP)
  • Negotiation Mastery by Harvard Business School Online
  • Sales Enablement Mastery by Sales Enablement Society
  • Apple Certified Associate (ACA)

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