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Skills

  • Storyboarding
  • Clerical support
  • Extremely organized
  • Supervision
  • Team building
  • Interpersonal and written communication
  • Inspection reviews
  • Data Management
  • Adobe Audition
  • Switchboard operation

Work Experiences

  • Consistently provided exceptional programming to audience members by thoroughly researching events, guests, and programs.
  • Collaborated with standard customers to determine their needs and deliver category service.
  • Was in charge of all the past year news announcements, as well as scripting quick headlines for breaking news stories.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Achieved a 26% increase in listener calls and social media interactions by initiating themed call-in segments and prize giveaways.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Recorded commercials and ads for over 6 local businesses, edited the cuts, and aired the results on time.
  • Achieved a 55% rise in daily ratings.

Summaries

  • Clear understanding of strategic planning and process improvement as well as strategic planning training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Motivated Radio Announcer with experience managing large-scale projects, including budgeting and administration.
  • Professional radio personality with a track record of success in station support and announcements.
  • Attracted 2 new listeners within 4 months.
  • Broad experience managing technical operations during live shows, ensuring flawless broadcast delivery and enhancing listener experience.
  • Radio Announcer is a multi-talented Radio Announcer who is consistently rewarded for planning and operational improvements.
  • Aligned content strategies with marketing.
  • Boosted station’s commercial opportunities by $4.
  • Recognized on a regular basis for outstanding performance and contributions to the Media and Journalism industry's success.

Accomplishments

  • Documented and resolved procedure which led to process.
  • Led a series of live remote broadcasts, increasing audience engagement by 48% and creating solid partnerships with Meridian.
  • Delivered high-quality live reporting during crisis events, contributing directly to the station’s reputation as a reliable information source for the Raleigh area.
  • Led efforts to implement a new digital signal for the station, improving overall sound quality and attracting a younger demographic.
  • Initiated a station rebranding campaign that included refreshed imaging and promos, leading to an 44% boost in market share listenership.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed social channels for the station, increasing followership by 31% through creative use of contests, teasers, and exclusive content.
  • Implemented a new customer relationship management (CRM) system for advertisers, streamlining communication and boosting ad sales by 54%.
  • Collaborated with local news and weather teams to provide accurate, up-to-the-minute reporting on breaking developments in Atlanta.
  • Introduced special themed shows around holidays, significantly boosting audience engagement and attracting new advertisers during peak seasons.

Affiliations

  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • International Federation of Journalists (IFJ)
  • American Medical Informatics Association
  • Rotary International
  • International Association of Women in Radio and Television (IAWRT)
  • Society for Professional Journalists (SPJ)
  • Audio Engineering Society (AES)
  • College Broadcasters, Inc. (CBI)
  • Jaycees

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Broadcast Radio Engineer (CBRE) - Society of Broadcast Engineers (SBE)
  • SHRM Certified Professional (SHRM-CP)
  • Content Strategy Fundamentals - HubSpot Academy 2015
  • FCC General Radiotelephone Operator License (GROL) - Federal Communications Commission (FCC)
  • Online Broadcasting Certification - Meridian 2019
  • First Aid/CPR Certified
  • Digital Audio Editing Certification - Adobe 2019
  • Public Speaking Certification - Toastmasters International 2017

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