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Skills

  • Power BI software
  • Personable
  • Business operations
  • Merchandising
  • Budgets
  • Merchandising and display assembly
  • POS systems expert
  • Strong interpersonal skills
  • Team contribution
  • Goal-oriented

Work Experiences

  • Provided training to new sales associates so that they could contribute to the store's positive culture.
  • Provided a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues.
  • Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Packaged, transported, and loaded customer purchases for carry-out and order preparation for pick-up services.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Was in charge of overseeing and directing the processing of all merchandise and shipments.
  • Sheared the tops and limbs off trees before felling them, keeping a close eye on the situation to ensure that strict safety standards were met.
  • Recommended a new Power BI to customers, which resulted in an increase in add-on business of 16%.
  • Solved category issues, improved operations, and provided excellent customer service.

Summaries

  • Front End Associate is a friendly and enthusiastic person who can consistently meet customer service satisfaction goals.
  • Bring extensive high-call volume experience working with metric consumers spanning 6 years.
  • Team player who is also a good communicator.
  • Sales, customer service, and inventory management are all areas of expertise.
  • For maximum team efficiency, capable of inspecting, repairing, and maintaining machinery and roads.
  • Adobe Creative Suite and process techniques have been taught to me.
  • Excellent work ethic and meticulous attention to detail.
  • Strong mathematical aptitude and a flexible schedule
  • Customer Service Representative with experience working in a variety of standard and customer service environments.
  • Front End Associate that focuses on safety and has 16 years of experience in risk assessment.

Accomplishments

  • Advised
  • Directed
  • Assisted
  • Maintained
  • Determined
  • Organized
  • Collaborated with team of 9 in the development of framework.
  • Contributed
  • Adapted
  • Launched

Affiliations

  • Society of Women Engineers
  • Federation of International Webmasters and Web Developers
  • Association of Frontend Testing Frameworks and Tools (AFTFT)
  • Angular Lovers Network
  • National Coding Bootcamp Alumni Association
  • Vue.js Worldwide Developer Group
  • Rotary International
  • National Association of Social Workers
  • American Society of Safety Professionals
  • Association of Information Technology Professionals

Certifications

  • Certified Web Performance Optimization Specialist 2018 - Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Certified Master of Bootstrap and Material UI 2015 - procedure
  • Agile Web Development Certification 2019 - Cedar Works
  • Certified Progressive Web Application Developer 2020 - Harbor & Co.
  • Certified JavaScript Developer 2023 - Vantage
  • Mobile Optimization Professional Certificate 2018
  • Advanced CSS Grid and Flexbox Specialist 2022 - Lakeside Partners
  • CompTIA A+ Technician

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