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Skills

  • Promotional sales events
  • National account management
  • Brand-building strategies
  • Data-driven decision making
  • Complex project negotiations
  • Change Management
  • Lead generation
  • Compelling leadership skills
  • Lead generation and qualification
  • Innovative problem-solving

Work Experiences

  • Sold ServiceNow and project management throughout the framework region.
  • Worked closely with Area Business Executives to close deals with framework clients, relying on persuasive communication skills and customer relations expertise.
  • Profiled, targeted, and prospected territory both within and outside of my current customer base.
  • Addressed issues with sales performance through training and counseling, resulting in an annual sales increase of 10%.
  • Devised and implemented sales and territory expansion strategies.
  • Set performance benchmarks for customer service, cost control, revenue, initiative, and profits while recruiting, hiring, and training a high-performing sales and support team.
  • Tracked customer complaint trends in order to improve customer satisfaction and adjusted operational strategies to address issues.
  • Devised sales objectives and strategies that resulted in increased revenue and profitability.
  • Developed and directed training and development programs for sales teams.
  • Developed strong professional relationships with suppliers and key clients to drive long-term business development.

Summaries

  • Strategic thinker with expertise in vendor management.
  • Standard and system have a proven track record.
  • Expert at reducing downtime and expenditures while increasing sales and customer satisfaction.
  • Successful Area Business Executive with cold calling and lead management experience.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Dedicated to streamlining procedures and well-organized.
  • Professional who is skilled at relating to and engaging standard specialists, potential customers, and various levels of sales and administrative staff.
  • Highly knowledgeable in program and framework medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Proficient in promoting process by leveraging vendor management and workflow optimization knowledge.
  • Proven to be an expert in a variety of sales techniques and approaches.

Accomplishments

  • Championed new digital tools that reduced customer onboarding time by 71% and improved overall customer satisfaction scores.
  • Achieved Six Sigma, leading to improved credibility and competitive positioning that contributed to a 83% win rate in new contract bids.
  • Led a cross-functional team to launch Asana in new regions, achieving $7 in sales within the first 8 months of the product launch.
  • Managed a portfolio of 5 key accounts, resulting in an increase of over $4 in annual recurring revenue.
  • Created data-driven strategies to enhance the sales pipeline, boosting lead generation by 41% and increasing conversion rate by 58%.
  • Restructured sales territories and optimized team performance, leading to a 31% improvement in market share over one year.
  • Created and implemented effective KPIs that enabled better performance tracking for a team of 7 sales representatives, raising team close rates by 58%.
  • Established and maintained relationships with 6 high-value clients, resulting in a 50% increase in repeat business over two years.
  • Developed and executed a customer acquisition strategy that reduced CAC by 78% while increasing client retention by 77% in 2019.
  • Increased total annual revenue by $6 by restructuring the sales incentive program based on performance metrics and analytics.

Affiliations

  • Member, National Business Development Association (NBDA)
  • Member, The Institute for Business Excellence - Leadership Council
  • Graduate, Sandler Sales Training Program
  • Member, The Association of Professional Sales (APS)
  • Affiliate, International Association of Professional Salespeople (IAPS)
  • Member, The Global Association for Business Executives (GABE)
  • Mentor, Young Entrepreneurs Organization (YEO)
  • Graduated with Honors, procedure – Masters in Business Development
  • Mentor, The Revenue Collective Senior Leadership Program
  • Certified Sales Executive (CSE), Manufacturers’ Representatives Educational Research Foundation

Certifications

  • American Academy of Financial Management (AAFM)
  • Advanced Certificate in Strategic Management (Meridian, 2017)
  • Certified Budget Analyst (CBA)
  • Financial Planning & Analysis (FP&A) Certification
  • Chartered Marketing Professional – Seattle
  • Salesforce Certified Administrator
  • Certified Strategic Planning Professional (CSPP)
  • Strategic Sales Management Certification by Harbor & Co.
  • Negotiation Mastery Certificate – Jira
  • Microsoft Office Specialist (MOS)

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