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Skills

  • Supervision
  • Team building
  • Policy development and enforcement
  • Strategic planning and execution
  • Policy and procedure adherence
  • Standards of excellence
  • Policy development and implementation
  • Community relations
  • Behavioral management techniques
  • Common Core learning standards

Work Experiences

  • Achieved a 26% reduction in turnover.
  • Answered 16 calls per three years to help customers with their questions and concerns.
  • Created a school budget and presented it to the school board, along with recommendations for hiring, capital expenditures, and cost-cutting measures.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Coordinated district-wide teacher training.
  • Achieved Top Performer for outstanding service delivery.
  • Collaborated with teachers.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Benefited over 16 students with diverse learning needs.
  • Addressed non-academic needs of students.

Summaries

  • Builds long-term relationships and collaborates with others to achieve goals.
  • Focused education professional with master's degree in administration and experience helping students achieve education goals. Talented at building lasting relationships and partnering with others to meet objectives.
  • Adept at budget forecasting and financial management, improving resource allocation to expand special services, resulting in a 80% increase in student engagement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborates effectively with internal teams and external stakeholders to improve special education service delivery, boosting overall compliance by 62% noted in 2023 audit.
  • Accomplished Director recognized for securing Top Performer for exemplary service achievement, following a 15% increase in performance metrics for special service programs.
  • Achieved 58% faster intervention in critical student situations.
  • Collaborated with mental health professionals.
  • Director of Special Services is a multi-talented Director of Special Services who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Led parent and student workshops to explain Section 504 rights and responsibilities, leading to a 69% decrease in complaints and grievances.
  • Executed a targeted recruitment campaign for specialized educators, increasing district staffing levels by 62% in high-need schools.
  • Instilled a culture of continuous professional development, achieving a 30% increase in staff participation in advanced training for special services.
  • Resolved product issue through consumer testing.
  • Collaborated with legal counsel to prevent and resolve 9 special education disputes, improving settlement rates by 84% with minimal external litigation.
  • Coordinated with external evaluators to monitor compliance with Section 504 and IDEA regulations, achieving a 77% success rate in audits.
  • Authored district-wide procedures for managing 504 and IEP compliance, improving adherence to legal mandates by 29% over the past year.
  • Directed crisis management protocols, effectively resolving 14 emergency cases related to special student populations with a 16% success rate.
  • Introduced data-driven decision-making processes for monitoring and evaluating special services, reducing compliance issues with IDEA regulations by 85%.
  • Implemented data collection tools to track individual education and performance goals, reducing administrative errors and improving tracking accuracy by 19%.

Affiliations

  • National Association of Social Workers
  • National School Boards Association (NSBA)
  • International Council of Nurses
  • National PTA Special Education Committee
  • Project Management Institute
  • National Association of Special Education Teachers (NASET)
  • National Council for Learning Disabilities (NCLD)
  • Society of Women Engineers
  • American Association of School Administrators (AASA)
  • American Marketing Association

Certifications

  • Positive Behavior Interventions and Supports (PBIS) Certification - process
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified School Administrator (CSA) – framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Leadership in Special and Inclusive Education Certification - program
  • Early Childhood Special Education (ECSE) Endorsement - system
  • Family Engagement in Education Certification - Harvard Graduate School of Education
  • Restorative Practices Advanced Certification - International Institute for Restorative Practices (IIRP)
  • Certified Public Accountant (CPA)

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