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Skills

  • Customer service
  • Framework equipment
  • High-quality post-production techniques
  • Adobe Creative Suite mastery (program)
  • Collaborative stakeholder engagement
  • Process improvement
  • Problem resolution
  • Business operations
  • Team management
  • MS Office

Work Experiences

  • Achieved 45% adherence to timeline milestones.
  • Achieved $7 in cost savings.
  • Collaborated with marketing, design, and product teams to ensure cohesive messaging across all digital media outputs, leading to method.
  • Achieved Innovation Award status.
  • Achieved client satisfaction rates of 59%.
  • Reduced delivery times by tracking and monitoring project timelines in real time and pursuing customer approval of digital and print files aggressively.
  • Answered 11 calls per 18 months to help customers with their questions and concerns.
  • Worked with network executives to define and propel the mission and vision of the organization.
  • Aimed at driving internal communications.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Boosted engagement by 24%.
  • Preproduction logistics, planning, production, custom graphics composition, special effects, and asset management are all areas of expertise for me.
  • Digital Media Producer with 16 years of successful stakeholder engagement and team leadership experience.
  • Accomplished Digital Media Producer with a proven track record of reducing production timelines by 17% while maintaining top-tier quality across deliverables for international clients.
  • Workflow optimization, process re-engineering, and strategic scheduling techniques are among the key strengths of this creative and innovative problem-solver.
  • Contributed to revenue growth.
  • Within Miscellaneous, senior Digital Media Producer and outstanding performer in budget management and risk assessment.
  • Boosted user engagement.
  • Advanced Digital Media Producer capable of leading 4-member teams through complex digital campaign productions, focusing on quality output and meeting stringent deadlines.
  • Strengths in project management and data analysis backed up by Miscellaneous training.

Accomplishments

  • Conducted detailed performance analytics for social media channels, driving content adjustments that led to a 54% increase in engagement rates.
  • Resolved product issue through consumer testing.
  • Provided creative direction and post-production expertise for 8 high-profile media projects, resulting in 58% timely delivery and client satisfaction.
  • Coordinated with influencer partnerships to boost visibility and secured 17 new collaborations, driving a 84% lift in engagement metrics.
  • Produced and delivered over 9 video, animation, and social media assets that increased brand visibility by 78% over a three years period.
  • Launched targeted ad campaigns on social media that led to 48% increase in click-through rates (CTR) and conversion rates.
  • Led omni-channel digital media campaigns, resulting in a 23% increase in web traffic and achieving $12 in revenue.
  • Led the transition from traditional media buys to a digital-first strategy, resulting in $14 in cost savings and 39% more impressions across campaigns.
  • Implemented A/B testing on social media campaigns, resulting in a 33% increase in ROI for digital ad spend.
  • Led beta-testing for mobile content and game development, resulting in 40% improvement in user satisfaction ratings post-launch.

Affiliations

  • International Council of Nurses
  • Society of Women Engineers
  • Rotary International
  • American Marketing Association
  • Online News Association (ONA)
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • National Press Photographers Association (NPPA)
  • Video Marketing Association (VMA)
  • International Digital Media and Arts Association (iDMAa)

Certifications

  • Certified Scriptwriting and Storytelling for Media (2018)
  • Certified User Experience (UX) Professional – Nielsen Norman Group (2019)
  • CompTIA A+ Technician
  • Salesforce
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Social Media Strategy Certification (ASMS) – Hootsuite Academy (2022)
  • CompTIA Security+
  • Adobe Certified Professional in Digital Video Design 2015

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