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Skills

  • Sales team training
  • Retention strategies
  • Operational improvement
  • Sales strategy development
  • Upselling and cross-selling
  • Project organization
  • Supervision
  • Key account management
  • Product promotions
  • Customer retention strategies

Work Experiences

  • Closed deals totaling $16 annually with high-profile clients across 6 industries.
  • Assisted customers throughout the sales process, as well as during product setup and use.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $7.
  • Added $6 in sales.
  • Used Salesforce to keep track of important account and sales information in the company database.
  • Analyzed market trends.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Met sales and service targets of $13 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Closed $11 in new business.
  • Achieved results within 2 months post-implementation.

Summaries

  • Achieved $15 in sales increases.
  • Talented sales representative with a proven track record of generating leads and over 4 years of experience.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Upselling products to increase overall sales is a skill, and Power BI is a skill.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Achieved 52% revenue growth in under three years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved an average of 62% over two years.

Accomplishments

  • Facilitated key negotiations with high-profile clients, resulting in $4 in contract closures for 2021.
  • Collaborated with product development to refine offerings based on market analysis and customer feedback, increasing sales revenue by $8.
  • Created and presented quarterly sales reports, delivering actionable insights that heightened forecasting accuracy by 33%.
  • Exceeded sales goals by consistently generating over 4% more qualified leads than the team average.
  • Led sales team through period of economic downturn, maintaining a 27% increase in year-over-year growth.
  • Coordinated with cross-functional teams to develop marketing materials that reduced the sales cycle by 83%.
  • Analyzed post-sales feedback to implement improvements, directly increasing repeat purchase rate by 71%.
  • Managed a team of 8, driving a 54% improvement in performance metrics across all sales metrics.
  • Optimized sales funnel through lead scoring, reducing customer acquisition costs by 53%.
  • Identified and capitalized on new business opportunities in the Southeast, generating an additional $4 in annual revenue.

Affiliations

  • Jaycees
  • Association of Information Technology Professionals
  • Global Digital Marketing Association (GDMA)
  • American Marketing Association (AMA)
  • National Association of Sales Professionals (NASP)
  • Direct Selling Association (DSA)
  • Society of Competitive Intelligence Professionals (SCIP)
  • International Business Brokers Association (IBBA)
  • National Small Business Association (NSBA)
  • National Association of Social Workers

Certifications

  • ISO Business Development Certification - program, 2018
  • Data-Driven Sales Realization Certification - initiative, 2015
  • Digital Sales Certification - Google Digital Academy, 2020
  • Strategic Sales Management Certification – Meridian2017
  • Advanced Sales Strategy Certification - Brightline, 2015
  • Google Certified Professional Cloud Architect
  • Customer Success Manager Certification - Gainsight, 2021
  • Relationship Manager Certification - Ironclad Systems, 2015
  • HubSpot Sales Software Certification – HubSpot Academy, 2020
  • Global Business Leadership Program - Summit Group, 2016

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