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Skills

  • Organization
  • Network Diagnostics
  • Relationship development
  • MS Office
  • Problem resolution
  • Documentation Automation using category
  • Hardware Cost Optimization
  • Network development and administration
  • Team management
  • DNS/DHCP configuration

Work Experiences

  • Actively troubleshot and resolved DNS and DHCP issues for 9 clients, improving time-to-resolution by 62% mins.
  • Planned and implemented category system hardware and software upgrades, which resulted in program.
  • Achieved a ITIL on the standard infrastructure.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Collaborated with vendors to audit and upgrade outdated hardware, saving $10 on replacement costs over one year.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with initiative customers to determine their needs and deliver method service.
  • Assisted in performing network scans.

Summaries

  • Accurately managed asset tracking for 10 network devices.
  • Collaborated on large-scale security awareness training.
  • Addressed recurring network issues.
  • Collaborated closely with senior engineers.
  • Achieved a 78% boost in performance.
  • Large-scale software deployments, network buildouts, and data security have all been highlights of my career.
  • In large-scale distributed network environments, certified in ITIL and Six Sigma for 5 years.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Years of progressive IT experience 3.
  • Dedicated to learning, growing, and succeeding in Computers Software.

Accomplishments

  • Collaborated on the deployment of network access controls (UAC), improving user authentication across 8 devices.
  • Assisted with server migrations, ensuring minimal downtime and enhancing network responsiveness for 16 users.
  • Conducted network performance assessments using process analysis tools, providing recommendations that enhanced bandwidth stability.
  • Actively participated in network backup procedures, ensuring data integrity across critical systems through weekly verification checks.
  • Optimized data flow across the network, resulting in a 49% increase in overall efficiency for process systems.
  • Reduced latency by 78% through optimizing TCP/IP subnetting across initiative network architecture.
  • Automated routine patch management, decreasing manual input and updating time by 55%.
  • Orchestrated the decommissioning of legacy hardware, recycling $3 in equipment and repurposing 6 devices for future projects.
  • Participated in disaster recovery and backup setup, ensuring data could be restored within 13 hours of critical events.
  • Coordinated with desktop support teams to resolve network-related service tickets, cutting average resolution time by the past year.

Affiliations

  • Affiliated with the Global IT Alliance (GITA), focusing on network performance tuning initiatives across cloud and local environments.
  • Regular participant in Cisco Live events, attending virtual labs on router configurations and VPN tunneling.
  • Voluntary participation in the National Venture of Cybersecurity Analysts contributing to network incident tracking for research purposes.
  • IEEE Computer Society Networking Chapter participant, focused on emerging technologies in network administration and data communication.
  • Member of the Open Source Initiative (OSI), participating in projects and developing network monitoring tools.
  • Networking Intern representative in the Information Technology Students Association (ITSA), tasked with organizing network troubleshooting outreach events.
  • Participated in EC-Council training seminars related to Certified Ethical Hacking (CEH) and network intrusion detection.
  • Joined the Cybersecurity and Network Engineering Emerging Professionals Group for mentoring and skill development in patch management and vulnerability response.
  • American Medical Informatics Association
  • Volunteered for Network Engineers Without Borders, helping provide network installations in underserved communities.

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Red Hat Certified System Administrator (RHCSA)
  • GIAC Certified Incident Handler (GCIH)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Palo Alto Networks Certified Network Security Administrator (PCNSA)
  • Microsoft Certified: Azure Fundamentals
  • CompTIA A+ Technician
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate
  • Microsoft Certified: Azure Network Engineer Associate

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