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Skills

  • Documentation and Knowledge Base Creation
  • End-to-end network troubleshooting
  • Patch management
  • Hardware Cost Optimization
  • Network Diagnostics
  • Hardware knowledge
  • Cross-functional team collaboration
  • DNS/DHCP configuration
  • Network configuration
  • Regulatory compliance

Work Experiences

  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Assisted in monitoring traffic using program network monitoring tools, helping to rapidly identify bottlenecks and improve latency.
  • Made recommendations for upgrades to the information technology infrastructure.
  • Achieved zero downtime during integration.
  • Assisted in monitoring traffic using category network monitoring tools.
  • Collaborated with the senior network team.
  • Collaborated with the senior network team to upgrade the company’s WAN, reducing latency to Atlanta by system during peak hours.
  • Achieved faster troubleshooting times.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of server infrastructure, quality assurance, staging, and production systems.

Summaries

  • Adjusted bandwidth allocation.
  • Achieved a 78% boost in performance.
  • Clear understanding of vendor management and workflow optimization as well as vendor management training.
  • Strengths in strategic planning and budget management backed up by Computers Software training.
  • Accurately managed asset tracking for 5 network devices, preventing over-purchasing and saving $15 on future procurement.
  • Blocked 41% of unauthorized access attempts.
  • Adjusted firewall rules.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Analyzed network traffic.
  • Automated firewall rules.

Accomplishments

  • Supported the configuration of VLANs, improving network segmentation and security across 16 devices.
  • Led efforts to identify and mitigate 50% of phishing attacks through improved monitoring and staff awareness training.
  • Assisted with regular wireless access point (WAP) configuration, leading to improved wireless network performance in Boston.
  • Resolved DNS-related issues on internal and external networks, minimizing downtime for 14 users.
  • Reduced latency by 78% through optimizing TCP/IP subnetting across initiative network architecture.
  • Coordinated with desktop support teams to resolve network-related service tickets, cutting average resolution time by the past year.
  • Assisted with server migrations, ensuring minimal downtime and enhancing network responsiveness for 16 users.
  • Contributed to the effective management of user credentials, enforcing enhanced security for 7 user accounts.
  • Actively participated in network backup procedures, ensuring data integrity across critical systems through weekly verification checks.
  • Participated in disaster recovery and backup setup, ensuring data could be restored within 13 hours of critical events.

Affiliations

  • Enrolled in the Open Network Automation Platform (ONAP) developer network, learning tools and practices for automated network infrastructures.
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Jaycees
  • Enrolled in National CyberWatch Center initiatives to engage in network vulnerability testing and secure software design.
  • Participated in EC-Council training seminars related to Certified Ethical Hacking (CEH) and network intrusion detection.
  • Rotary International
  • Member of the Cloud Security Alliance, actively focusing on securing network architectures across cloud platforms.
  • American Marketing Association

Certifications

  • GIAC Certified Incident Handler (GCIH)
  • Certified Information System Auditor (CISA)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Fortinet Network Security Expert (NSE) Certification
  • Palo Alto Networks Certified Network Security Administrator (PCNSA)
  • Microsoft Certified: Azure Network Engineer Associate
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate

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