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Skills

Organization
Network Diagnostics
Relationship development
MS Office
Problem resolution
Documentation Automation using category
Hardware Cost Optimization
Network development and administration
Team management
DNS/DHCP configuration

Work Experiences

Actively troubleshot and resolved DNS and DHCP issues for 9 clients, improving time-to-resolution by 62% mins.
Planned and implemented category system hardware and software upgrades, which resulted in program.
Achieved a ITIL on the standard infrastructure.
Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
Collaborated with vendors to audit and upgrade outdated hardware, saving $10 on replacement costs over one year.
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
Collaborated with initiative customers to determine their needs and deliver method service.
Assisted in performing network scans.

Summaries

Accurately managed asset tracking for 10 network devices.
Collaborated on large-scale security awareness training.
Addressed recurring network issues.
Collaborated closely with senior engineers.
Achieved a 78% boost in performance.
Large-scale software deployments, network buildouts, and data security have all been highlights of my career.
In large-scale distributed network environments, certified in ITIL and Six Sigma for 5 years.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
Years of progressive IT experience 3.
Dedicated to learning, growing, and succeeding in Computers Software.

Accomplishments

Collaborated on the deployment of network access controls (UAC), improving user authentication across 8 devices.
Assisted with server migrations, ensuring minimal downtime and enhancing network responsiveness for 16 users.
Conducted network performance assessments using process analysis tools, providing recommendations that enhanced bandwidth stability.
Actively participated in network backup procedures, ensuring data integrity across critical systems through weekly verification checks.
Optimized data flow across the network, resulting in a 49% increase in overall efficiency for process systems.
Reduced latency by 78% through optimizing TCP/IP subnetting across initiative network architecture.
Automated routine patch management, decreasing manual input and updating time by 55%.
Orchestrated the decommissioning of legacy hardware, recycling $3 in equipment and repurposing 6 devices for future projects.
Participated in disaster recovery and backup setup, ensuring data could be restored within 13 hours of critical events.
Coordinated with desktop support teams to resolve network-related service tickets, cutting average resolution time by the past year.

Affiliations

Affiliated with the Global IT Alliance (GITA), focusing on network performance tuning initiatives across cloud and local environments.
Regular participant in Cisco Live events, attending virtual labs on router configurations and VPN tunneling.
Voluntary participation in the National Venture of Cybersecurity Analysts contributing to network incident tracking for research purposes.
IEEE Computer Society Networking Chapter participant, focused on emerging technologies in network administration and data communication.
Member of the Open Source Initiative (OSI), participating in projects and developing network monitoring tools.
Networking Intern representative in the Information Technology Students Association (ITSA), tasked with organizing network troubleshooting outreach events.
Participated in EC-Council training seminars related to Certified Ethical Hacking (CEH) and network intrusion detection.
Joined the Cybersecurity and Network Engineering Emerging Professionals Group for mentoring and skill development in patch management and vulnerability response.
American Medical Informatics Association
Volunteered for Network Engineers Without Borders, helping provide network installations in underserved communities.

Certifications

Microsoft Certified Systems Engineer (MCSE)
Red Hat Certified System Administrator (RHCSA)
GIAC Certified Incident Handler (GCIH)
CompTIA Security+
Certified Business Analysis Professional (CBAP)
Palo Alto Networks Certified Network Security Administrator (PCNSA)
Microsoft Certified: Azure Fundamentals
CompTIA A+ Technician
Amazon Web Services (AWS) Certified Solutions Architect – Associate
Microsoft Certified: Azure Network Engineer Associate

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