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Skills

  • Behavior mirroring
  • File management
  • De-escalation techniques for high-stress situations
  • Funding proposal writing for family support programs
  • Framework equipment
  • Client needs assessment
  • Grant Management and Compliance
  • Project organization
  • Supervision
  • Cultural competency in family services

Work Experiences

  • Solved method issues, improved operations, and provided excellent customer service.
  • Advocated in IEP meetings for children with special needs.
  • Assisted families with custody issues.
  • Addressed attendance barriers.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with school counselors and teachers to address behavioral issues, leading to improved student outcomes in 2016.
  • Bolstered family support initiatives.
  • Achieved 27% participant retention.
  • Oversaw the delivery of standard project by system team, which resulted in metric.
  • Achieved results over 11 months.

Summaries

  • Achieved 56% success in family well-being improvements.
  • Addressed specific needs of families.
  • Awarded Top Performer for outstanding impact in 2023.
  • Adept in public speaking.
  • Costs were consistently reduced while profits were increased.
  • Adept in public speaking and workshop delivery, recognized for engaging presentations to 14 parents on child development stages, fostering better parental involvement.
  • Parent Support Specialist with 2 years of successful performance reporting and risk assessment experience.
  • Achieved a 84% reduction in parent-school conflicts.
  • Applied data-driven approaches to program evaluation.
  • Advocated for family needs within educational contexts.

Accomplishments

  • Provided crisis counseling to 13 families in urgent situations, ensuring safety and well-being with 77% successful intervention rate.
  • Successfully mediated 2 conflict resolution cases between parents and school staff, significantly improving trust and communication through follow-up evaluations.
  • Secured annual funding for a parent webinar series by crafting detailed funding proposals, reaching 3 families across the Southeast with valuable support information.
  • Resolved product issue through consumer testing.
  • Ensured consistent family engagement by developing event-specific outreach plans for 18 community events, resulting in 72% higher participation levels.
  • Facilitated initial contact and follow-up appointments with at-risk families, providing access to over 10 community resources and supports.
  • Led a district-wide family awareness campaign promoting support services, contributing to a 22% increase in applications for assistance programs.
  • Evaluated effectiveness of parent training programs by introducing post-workshop surveys, demonstrating a 53% improvement in measurable familial well-being.
  • Organized and ran parenting workshops attended by 17 parents on topics such as child development, family dynamics, and communication strategies, resulting in a 29% increase in overall engagement.
  • Successfully submitted funding proposals that secured over $241,000 in grants to support the expansion of family services programs in Atlanta.

Affiliations

  • Lions Club
  • Freemason
  • Association for Positive Behavior Support (APBS)
  • Society for Prevention Research (SPR)
  • The Association for Child and Adolescent Mental Health (ACAMH)
  • Mental Health America (MHA)
  • National Association for the Education of Young Children (NAEYC)
  • School Social Work Association of America (SSWAA)
  • United States School Social Work Association (SSWAA)
  • National Association of School Psychologists (NASP)

Certifications

  • ServSafe
  • Certified Child and Youth Care Practitioner (CYC-P) – Summit Group
  • Apple Certified Associate (ACA)
  • Infant Mental Health Endorsement (IMH-E)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Parent Coaching Certification Program (PCCP) - Meridian
  • CompTIA Security+
  • CompTIA Network+
  • Certified Work/Life Specialist (CWLS) - Ironclad Systems

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