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Skills

  • Merchandising expertise
  • Customer service
  • Collaborative teamwork
  • Daily cycle count execution
  • First Aid/CPR
  • Shipping and receiving operations
  • Customer satisfaction improvement
  • Proficient in Salesforce
  • Health and safety compliance
  • Data-driven decision making

Work Experiences

  • Followed safety procedures to avoid falls and other injuries when stocking the store.
  • Assisted in expanding the stock range.
  • Looked at the shelves in the program department to see what needed to be replenished or reordered.
  • Collaborated with vendors and supply chain staff.
  • Used category equipment to haul metric and initiative items from stock and placed them on the appropriate store shelves.
  • Consistently awarded President's Club for achieving exemplary stockroom organization and product restocking standards.
  • Analyzed discrepancies.
  • Automated several stockroom processes, including inventory checks and reports, improving team efficiency by 67%.
  • Added 4 new SKUs.
  • Kept track of deliveries by comparing merchandise to invoice paperwork and reporting any discrepancies to the supervisor.

Summaries

  • Dedicated Stock Team Member with a strong work ethic and experience managing quality assurance and vendor management in high-pressure situations.
  • Achieved a seamless flow of inventory through proactive audit and analysis.
  • Conducted hands-on auditing.
  • Punctuality, dependability, and willingness to work any shift are all qualities that I possess.
  • Achieved a 71% drop in late stock arrival.
  • Adept at using category.
  • Achieved zero data loss.
  • Completed transition ahead of schedule.
  • Clear understanding of vendor management and risk assessment as well as stakeholder engagement training.
  • Boosted daily customer experience by 74%.

Accomplishments

  • Assigned as point-of-contact for the stockroom team during inventory inspections, ensuring compliance with both internal protocols and external audit criteria.
  • Reduced dead stock inventory levels by conducting quarterly audits and analyzing sales fluctuations, reducing stale stock by 41%.
  • Enhanced customer experience by ensuring fast product restocking during peak sales periods, reducing empty shelf occurrences by 41%.
  • Resolved product discrepancies using digital systems, pinpointing storage issues that had historically caused stock shortages.
  • Led a special task force to address seasonal inventory fluctuations, successfully anticipating demand to ensure stock levels were maintained at 31%
  • Consistently maintained a deep understanding of product availability, assisting customers and stock coordinators more efficiently during busy periods.
  • Spearheaded cycle counting process improvements that optimized stock tracking and reduced manual labor by method per month.
  • Earned Employee of the Month in 2018 for consistently exceeding restocking goals by 73% and setting an example in teamwork and efficiency.
  • Regularly collaborated with the purchasing department to adjust order quantities, preventing overstock and reducing waste by 46%.
  • Recognized for implementing an accurate SKU sorting system, which improved restocking time and decreased the likelihood of misplaced product by 84%.

Affiliations

  • Jaycees
  • Professional Retail Store Maintenance Association (PRSM)
  • Sales and Inventory Optimization Training Program
  • Stockroom Management & Operations Certification
  • Warehousing Education and Research Council (WERC)
  • Certified Health & Safety Professional (CHSP)
  • Certified Forklift & Warehouse Operations (CFWO) Training
  • International Association of Administrative Professionals
  • International Warehouse Logistics Association (IWLA)
  • Association of Information Technology Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Certified in Logistics, Transportation, and Distribution (CLTD) - Cedar Works
  • Certified Distribution Manager - Lakeside Partners
  • Certified Operations Manager in Retail (COMR) Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Certified E-Commerce Supply Chain Professional (CECSCP) Meridian
  • Certificate in Vendor and Supplier Communication Strategies by Summit Group
  • Certified Retail Store Operations Professional (CRSOP) Meridian

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