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Skills

  • Project organization
  • Key performance metrics analysis
  • Collaborative problem-solving
  • Load balancing and scalability testing
  • Problem resolution
  • API testing using Workday
  • Organization
  • Regulatory compliance
  • Business operations
  • Communications

Work Experiences

  • Assisted in developing a new testing framework.
  • Decreased defect close time by 78%.
  • Contributed to meeting deadlines for standard ahead of schedule.
  • Planned and created test plans for procedure projects that used method and procedure technologies.
  • Increased productivity and boosted workflows by effectively resolving system issues with quality assurance and data analysis.
  • Collaborated closely with stakeholders.
  • Collaborated on beta testing of Workday, gathering customer feedback which improved feature usability satisfaction scores by 49%.
  • Corroborated program's expectations.
  • Coordinated closely with the product management team on UAT oversight, enabling a 78% smoother release transition process.
  • Worked with Adobe Creative Suite to identify and track defects, as well as assist developers in resolving issues by completing additional tests.

Summaries

  • Achieved a 21% decrease in bottlenecks.
  • Clear understanding of client relations and strategic planning as well as budget management training.
  • Accomplished Lead QA Analyst.
  • Adept at reviewing test scripts.
  • Costs were consistently reduced while profits were increased.
  • Achieved 71% fewer defects.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Confident Lead QA Analyst who spearheaded the implementation of CI/CD pipelines, decreasing deployment times by 66% and improving test execution reliability.
  • Automated 52% of test cases.
  • Lead Quality Assurance Analyst is a methodical Lead Quality Assurance Analyst with extensive experience in software development processes and testing strategies.

Accomplishments

  • Directed testing operations for 10 major software releases, ensuring timely delivery to end users with zero critical issues at launch.
  • Automated test suites for Adobe Creative Suite using Power BI, reducing manual verification efforts by 57%.
  • Optimized and maintained automation test environments, leading to a significant reduction in environmental issues and improving test success rates by 62%.
  • Led testing efforts in transitioning critical systems to cloud infrastructure, ensuring a smooth migration with zero data loss incidents.
  • Reduced cross-team miscommunication on testing priorities by establishing clear reporting methods and QA review processes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Incorporated exploratory testing frameworks into the QA process, filling gaps missed in scripted testing and reducing undetected issues by 21%.
  • Resolved product issue through consumer testing.
  • Collaborated closely with development, product management, and release engineering teams to ensure that critical issues were resolved prior to release.
  • Reduced software release cycle time by 82% through the implementation of test automation and CI/CD pipelines.

Affiliations

  • National Software Quality Conference (NSQC) Member
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • National Association of Quality Testers and Engineers (NAQTE)
  • Testers Syndicate - Lead & Senior QA Analysts Group
  • International Association for Software Testing
  • Global Association for Software Quality (GASQ)
  • Freemason
  • Association for Computing Machinery
  • Software Engineering Institute (SEI) - Quality Assurance Group

Certifications

  • CompTIA Network+
  • Certified ScrumMaster (CSM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Software Quality Analyst (CSQA)
  • Certified DevOps Engineer for Test Automation
  • Certified Professional for Requirements Engineering (CPRE)
  • PRINCE2 Foundation & Practitioner Certifications
  • SHRM Certified Professional (SHRM-CP)
  • Cloud Testing Professional Certification Meridian
  • ServSafe

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