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Skills

  • Government agency liaison (e.g., standard)
  • Familiarity with INCOTERMS
  • Import management
  • Customer service
  • Team building
  • Cost reduction strategies for imports
  • Import management software proficiency (e.g., Microsoft Excel)
  • Operational improvement
  • Governance and compliance adherence
  • Customs clearance process optimization

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 43% cost reduction.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Compared delivery versus purchase orders.
  • Oversaw the delivery of system project by standard team, which resulted in system.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Adjusted cost calculations for imported goods.
  • Collaborated with finance and accounting departments to ensure prompt payment of duties and taxes, consistently meeting deadlines.
  • Achieved a 75% reduction in duty fees.
  • Collaborated with warehouse managers to schedule delivery of goods, reducing turnaround times by 16 hours per shipment.

Summaries

  • Adept in training junior staff and boosting team efficiency by 48%, ensuring accuracy and adherence to all import control procedures.
  • Maintaining full compliance of shipping operations with customs, metric, and category standards is part of the background.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Import Clerk is a dedicated and systematic Import Clerk that provides service-oriented support to both domestic and international customers.
  • Achieved no delays due to documentation errors.
  • Aligned deliveries with business needs.
  • Conducted analysis to enable proactive issue identification.
  • Collaborated effectively with vendors in initiative.
  • Within Miscellaneous, senior Import Clerk and outstanding performer in quality assurance and process improvement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Analyzed data from the import management software QuickBooks, increasing import forecasting accuracy by 84%.
  • Trained a team of 10 in customs documentation, resulting in a 39% improvement in accuracy and efficiency.
  • Developed and implemented a new conflict resolution strategy for customs issues, reducing shipment delays due to disputes by 51%.
  • Collaborated with freight partners on international shipments, successfully reducing transit times by 80% through optimized routing strategies.
  • Created an internal audit procedure for import/export documents, identifying and resolving 6 errors monthly, improving compliance standards.
  • Led continuous improvement initiatives around import operations, resulting in year-over-year cost savings of $90,000.
  • Ensured adherence to international trade regulations, reducing customs clearance times by 21% and minimizing fines.
  • Provided ongoing updates and training to the team about new import regulations, maintaining a compliance rate of 58%.
  • Resolved product issue through consumer testing.
  • Ensured documentation accuracy for $103,000 worth of imported materials each month, reducing customs errors and clearance delays.

Affiliations

  • Society of Human Resource Management
  • International Freight Forwarders & Customs Brokers of Canada (CIFFA) Member
  • Global Logistics Council of Phoenix Regional Member
  • Certified International Trade Professional (CITP) Awarded by Vantage
  • International Network for Export and Import Professionals Affiliate
  • American Society of Safety Professionals
  • Council of Supply Chain Management Professionals Member
  • American Association of Exporters and Importers (AAEI) Representation
  • Lions Club
  • Certified Customs Specialist (CCS) Certification Holder

Certifications

  • Apple Certified Associate (ACA)
  • Certified Global Freight Forwarder (CGFF) - Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Trade Compliance Certification - Lakeside Partners
  • US Import and Export Compliance Certificate - Ironclad Systems 2021
  • Certified ITAR Professional (CIP) Harbor & Co.
  • Trade Compliance and Customs Information Certification Cedar Works
  • Certified Import Compliance Specialist (CICS) - Summit Group
  • Export Controls and Customs Procedures Certification - Cedar Works
  • First Aid/CPR Certified

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