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Skills

  • Data-driven decision making
  • Problem resolution
  • Customer Satisfaction Enhancement
  • Operational improvement
  • Budgets
  • Communication tools integration
  • Client-facing documentation development
  • Project organization
  • C-level executive collaboration
  • Budget optimization techniques

Work Experiences

  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Taught Principal Program Managers and Principal Program Managers effective customer service techniques, resulting in a 18% increase in client satisfaction.
  • Identified program areas in need of improvement and implemented system program, resulting in a 16% increase in productivity.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Increased employee morale and decreased turnover by 18%.
  • Achieved a 20% reduction in maintenance costs.
  • Increased productivity by 15% while lowering staffing and operational costs.

Summaries

  • Competent offerings, pricing, and market positioning, as well as demonstrated SAP expertise.
  • Dynamic application of data analysis and strategic planning in a fast-paced business environment.
  • Bringing 17 years of industry experience to Northwind, and ready to take on a challenging, growth-oriented role.
  • Develop strategic business partnerships and relationships.
  • Principal Program Manager who is proactive and meticulous, with over 9 years of experience in the process industry.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Principal Program Manager.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Streamlined the project intake process for compliance, cutting redundancy by 35% and accelerating resource allocation by 16 weeks.
  • Developed executive dashboards utilizing Asana, enabling real-time insights and significantly reducing decision-making cycles by 13 days.
  • Resolved product issue through consumer testing.
  • Organized quarterly project steering committees with internal and external stakeholders to recalibrate project goals, meeting 31% of delivery targets on time.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with C-level executives to refine investor engagement strategy, leading to a 16% increase in funding for strategic growth initiatives.
  • Piloted AI-powered project tracking software, resulting in a 56% increase in project velocity and more efficient resource utilization.
  • Championed an employee engagement initiative by partnering with HR, which improved team satisfaction scores by 31% and reduced annual turnover by 10%.
  • Collaborated closely with senior leaders to craft a revenue growth strategy that contributed to a 55% year-over-year revenue increase and increased market penetration.
  • Acted as the primary liaison between IT and business units, ensuring alignment for Adobe Creative Suite deliveries, reducing resolution times for cross-functional conflicts by 49%.

Affiliations

  • Association for Project Managers (APM) - Member involved in cross-functional project management initiatives and portfolio management strategies.
  • Project Management Institute
  • Harvard Business School Alumni Association - Engaged in executive leadership programs focused on advancing program and portfolio management tactics.
  • International Institute of Business Analysis (IIBA) - Engaged in strategic planning discussions focused on stakeholder alignment and requirements gathering.
  • Freemason
  • Association for Computing Machinery
  • Rotary International
  • Risk Management Society (RIMS) - Supported global risk assessment discussions and contributed to key compliance initiatives to mitigate organizational risk.
  • International Compliance Association (ICA) - Member involved in global regulatory compliance initiatives, ensuring adherence to latest standards.
  • Society of Women Engineers

Certifications

  • CompTIA Network+
  • ITIL 4 Managing Professional (MP) - 2019
  • Project Management Professional (PMP) – 2018
  • Certified Public Accountant
  • Google Cloud Professional Cloud Architect - 2021
  • Certified Public Accountant (CPA)
  • Certified in Risk and Information Systems Control (CRISC) – 2024
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+

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