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Skills

  • Data privacy protection (HIPAA)
  • Error monitoring in health systems
  • Records review
  • System equipment
  • Data storage security management
  • Coding software like ICD-10
  • Operational improvement
  • Problem resolution
  • Accuracy in data processing
  • Clinical software like HubSpot

Work Experiences

  • Achieved 62% improved audit results.
  • Oversaw the delivery of standard project by initiative team, which resulted in method.
  • Looked for industry trends on social media and through online sources.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with internal teams to prepare for external audits, achieving a 73% success rate in compliance reviews.
  • Assisted healthcare professionals.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 13 error rate in 2024.
  • Consistently met or exceeded productivity targets by accurately processing 8 medical records per day/month.
  • Easily interacted and communicated with department personnel and the general public.

Summaries

  • Accomplished in managing transitions from paper to electronic health record systems, improving data retrieval speed by 55% across the department.
  • Health Information Services Clerk is a multi-talented Health Information Services Clerk who is consistently rewarded for planning and operational improvements.
  • Collaborated with technical teams.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Consistently recognized for maintaining adherence to HIPAA standards, achieving a flawless record with zero errors in data entry during 2023.
  • Comprehensive knowledge in patient record auditing.
  • Achieved zero breaches.
  • Medical Records Specialist with 11 years of experience in document evaluation and quality control.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Processed an average of 15 healthcare information requests per day, meeting service level agreement (SLA) targets with 42% compliance.
  • Participated in HubSpot system development to streamline the patient check-in process, decreasing wait times by 34%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced medical filing errors by 19% through the implementation of a standardized patient data validation process.
  • Collaborated with the IT department to troubleshoot EHR system downtime, resulting in the reduction of system errors by 77% over a 5 months-month period.
  • Collaborated with customer success heads to create a more streamlined process for information requests, which reduced response times by 41%.
  • Initiated a paper-to-digital transition project that resulted in the digitization of 8 records, reducing manual search times by 40%.
  • Supported the EHR system migration from procedure to program, which increased data retrieval efficiency by 72%.
  • Documented and resolved metric which led to system.
  • Reduced overdue medical information requests by 44% through proactive auditing and staff coordination efforts.

Affiliations

  • Medical Practice Management Association (MPMA)
  • National Association of Social Workers
  • American Health Information Management Association (AHIMA)
  • Medical Group Management Association (MGMA)
  • International Council of Nurses
  • Certified HIPAA Privacy Expert (CHPE) - 2021
  • Society of Women Engineers
  • Health Record Data Analysis Certification - framework in 2023
  • American Academy of Professional Coders (AAPC)
  • Freemason

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Healthcare Compliance Certificate Program, process, 2020
  • Certified Electronic Health Records (EHR) Specialist 2020
  • Certified Healthcare Technology Specialist (CHTS), 2022
  • Healthcare Technology Management Certification (HTM) - 2024
  • Certified Outpatient Coder (COC) - 2022
  • CompTIA Network+
  • Certified Medical Reimbursement Specialist (CMRS) - 2021
  • Electronic Health Records Specialist (CEHRS), 2023
  • Registered Health Information Technician (RHIT) 2021

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