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Skills

  • Property tours and inspections
  • Broker and landlord networking
  • Operational improvement
  • Maintenance knowledge
  • Supervision
  • Process improvement
  • Staff management
  • Team management
  • Communications
  • Customized leasing proposal creation

Work Experiences

  • Achieved an average 16% rent increase year-over-year.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Achieved savings of $10 for tenants.
  • Analyzed market conditions.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Analyzed competitive market metrics.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Commercial Leasing Representative every 18 months.
  • Assisted in property acquisition due diligence.
  • Analyzed tenant retention prospects.

Summaries

  • Inspections are organized, issues are resolved, and project management is delivered.
  • Oversee all aspects of process buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Property manager with a strong mix of people skills and the ability to implement and enforce property rules and regulations.
  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.
  • Talented professional regarded as a capable leader and committed problem solver.
  • Commercial Leasing Representative with 4 years of successful performance reporting and quality assurance experience.
  • Adept at identifying and mitigating risks in property acquisition processes, adding value to leasing strategies for high-profile transactions.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Able to improve operational efficiency in tenant onboarding.
  • Achieved a 71% satisfaction rating.

Accomplishments

  • Collaborated with real estate agents and developers on new property leasing, contributing to a 55% reduction in idle periods.
  • Initiated and spearheaded efforts to regenerate dated commercial properties through innovative redevelopment plans, increasing their value by $10.
  • Maintained a tenant renewal rate of 25% by implementing customized retention and relationship-building strategies.
  • Contributed to a 40% decrease in tenant disputes by simplifying and clarifying lease terms during the initial negotiation phase.
  • Implemented value-add improvements in commercial lease offerings, allowing the company to charge a premium, increasing revenue by $12 annually.
  • Built partnerships with 13 local businesses to create co-branded marketing efforts, generating $4 in additional property revenue annually.
  • Established tailored leasing terms for 5 different property types, ensuring all client needs were met and increasing customer satisfaction scores by 34%.
  • Led a local market research and analysis initiative that provided insights, leading to the acquisition of new properties in high-growth areas, increasing portfolio value by 47% %.
  • Efficiently guided prospects through the leasing process, optimizing the tenant onboarding process to reduce turnaround time by 52% days.
  • Secured leasing agreements with high-profile tenants, resulting in an annual revenue increase of $4.

Affiliations

  • Multifamily Leasing Professional Apprenticeship Program Affiliate
  • Association for Supply Chain Management (APICS)
  • Certified Property Manager (CPM) Designation from the Institute of Real Estate Management (IREM)
  • National Association of Social Workers
  • American Marketing Association
  • National Association of Realtors (NAR)
  • International Association of Administrative Professionals
  • Lions Club
  • American Medical Informatics Association
  • Real Estate Educators Association (REEA) Certification

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Urban Land Institute's Commercial Leasing and Sales Certification
  • Law and Ethics for Commercial Leasing Professionals - Meridian
  • Certified Commercial Investment Member (CCIM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • National Association of Realtors – Accredited Commercial Leasing Representative (ACLR)
  • Green Lease Leaders Designation 2017
  • Fundamentals of Commercial Real Estate Vantage

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