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Skills

  • First Aid/CPR
  • Records review
  • Regulatory compliance
  • Patient satisfaction analysis
  • EMR system data migration
  • Budgets
  • Siemens Soarian Financials
  • Health protocol compliance monitoring
  • Automated dashboard creation with SAP
  • Improving patient readmission metrics

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed healthcare datasets.
  • Boosted the team's output of actionable medical reports by 25%.
  • Achieved zero data loss during migration.
  • Easily interacted and communicated with department personnel and the general public.
  • Applied Natural Language Processing (NLP) techniques to analyze patient feedback, identifying opportunities to improve patient satisfaction by 20%
  • Oversaw the system conversion and ensured that there was minimal downtime during the updates.
  • Assessed the efficacy of Adobe Creative Suite.
  • Oversaw the delivery of metric project by framework team, which resulted in process.
  • Collaborated with epidemiologists and biostatisticians.

Summaries

  • Within Miscellaneous, senior Health Data Analyst and outstanding performer in data analysis and cross-functional collaboration.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Assessed the effectiveness of healthcare programs.
  • Created real-time, automated dashboards.
  • Excited and dedicated to accuracy, with excellent decision-making abilities.
  • Contributed to a 54% reduction in patient readmissions.
  • Created dashboards for healthcare leaders.
  • Adept at working cross-functionally with healthcare professionals.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Achieved accurate data validation.

Accomplishments

  • Documented and resolved process which led to initiative.
  • Played a key role in implementing ETL processes to standardize data collection and reporting for compliance, improving data consistency by 65%.
  • Designed an automated real-time reporting system for patient inquiries, reducing response time by 8 hours.
  • Developed a system for tracking and reporting healthcare KPIs in Salesforce, leading to enhanced visibility and a 33% improvement in clinical performance metrics.
  • Created predictive models to forecast healthcare demand, supporting capacity planning that reduced patient wait times by 7 minutes.
  • Revised cost estimation models for program, generating more accurate financial predictions, reducing cost variance by 68%.
  • Executed big data analytics models using ServiceNow, identifying patient engagement trends that increased participation in wellness programs by 57%.
  • Identified opportunities for patient-centered care improvements by performing rigorous data analysis on patient-reported outcomes, increasing patient engagement by 32%.
  • Integrated social determinants of health data into patient records, facilitating targeted interventions that reduced hospital readmission rates by 32%.
  • Applied Natural Language Processing (NLP) to analyze patient feedback, identifying areas for improvement that boosted patient satisfaction by 72%.

Affiliations

  • International Association of Administrative Professionals
  • Association for Computing Machinery (ACM) Special Interest Group on Health Informatics
  • Association of Information Technology Professionals
  • Institute for Healthcare Improvement (IHI)
  • American College of Healthcare Executives (ACHE)
  • AcademyHealth – Health Services Research
  • Lions Club
  • Project Management Institute
  • Health Economics and Outcomes Research (HEOR) Association
  • Association for Healthcare Data Analysts (AHDA)

Certifications

  • R for Data Science: Data Analysis and Machine Learning in Healthcare Certification
  • Certified Health Data Analyst (CHDA) by AHIMA
  • HIPAA Certified Professional from Lakeside Partners
  • Google Certified Professional Cloud Architect
  • Data Analytics for Healthcare Certification from Northwind
  • Certified Population Health Data Analyst (CPHDA)
  • Certified Medical Data Analyst (CMDA)
  • Certified Electronic Health Records Specialist (CEHRS) by program
  • Certified Public Accountant
  • Salesforce

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