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Skills

  • Sales processes
  • Review of contracts
  • Staff development
  • Report writing
  • Interpersonal and written communication
  • Project management
  • Extensive personal network
  • Data Management
  • Pricing tool development
  • Territory management

Work Experiences

  • Kept track of trends in customer behavior and purchasing habits, as well as market conditions and competitor actions, in order to adjust sales targets and operational processes.
  • Increased sales revenues to $5 for procedure services by utilizing effective negotiating skills.
  • Met with Corporate Account Managers one-on-one to identify selling roadblocks and provided advice, including workflow optimization, on how to best address them.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.
  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Mentored and coached salespeople on how to sell more effectively.
  • Increased territory 3% by assembling a talented sales force.
  • Created and deployed a forecast order system to organize new market entry processes.

Summaries

  • Clear understanding of stakeholder engagement and cross-functional collaboration as well as vendor management training.
  • Strict Corporate Account Manager with initiative supervisory experience of 15 years.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Manage 18+ accounts with a revenue of more than $6 per 6 months.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Successful Sales Manager with 7 years of experience in developing and increasing initiative sales.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Corporate Account Manager is a multi-talented Corporate Account Manager who is consistently rewarded for planning and operational improvements.
  • Method are well-understood.
  • Over a 5-year career, I've built a strong track record as a performance-oriented sales leader.

Accomplishments

  • Achieved client satisfaction rates above 72% by delivering personalized service and customized value propositions.
  • Recommended
  • Collaborated with marketing to craft account-based marketing (ABM) strategies, leading to 38% improvement in lead-to-client conversions.
  • Marketing: Implemented marketing strategies which resulted in framework growth of customer base.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Won
  • Consistently surpassed monthly sales quota by an average of 27% through effective upselling and account management strategies.
  • Initiated
  • Collaborated with team of 6 in the development of process.
  • Represented

Affiliations

  • Partnerships in Customer Retention Forum (PCRF)
  • International Association for Six Sigma Certification (IASSC)
  • Society of Human Resource Management
  • Strategic and Global Negotiation Consultants (SGNC)
  • International Customer Management Institute (ICMI)
  • Sales Management Association (SMA)
  • Association for Supply Chain Management (APICS)
  • American Sales Excellence Network
  • Freemason
  • Revenue Optimization Professionals Association

Certifications

  • Certified Business Relationship Manager (CBRM)
  • Lean Six Sigma Green Belt
  • International Account Management Certificate - method
  • Certified Salesforce Administrator
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Certified Key Account Manager (Strategic Account Management Association)
  • Certified Global Business Professional (CGBP)
  • ServSafe

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