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Skills

  • Process improvement
  • Project organization
  • Inventory management
  • First Aid/CPR
  • Problem resolution
  • Cold-calling
  • Compliance with fair housing laws
  • Escrow Process Management
  • Estate administration
  • Business operations

Work Experiences

  • Workday was delivered to customer locations by me.
  • Answered 4 phone calls per the past year to assist customers.
  • Assisted in the creation of program procedures.
  • Assisted clients with staging strategies, yielding a 54% increase in perceived property value.
  • Achieved 18% profit in sold properties.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Worked with others to brainstorm new framework possibilities.
  • Achieved 45% client listing conversion.
  • Achieved 11% client satisfaction.
  • Assisted in the sale of over 10 homes within one year.

Summaries

  • Ability to recognize system issues and integrate standard solutions to achieve initiative.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • 71% of follow-ups led to successful engagement.
  • Planning and integrating new customer prospecting campaigns as well as contract drafting expertise.
  • Results-oriented Miscellaneous professional with workflow optimization, performance reporting, and workflow optimization strengths.
  • Multilingual and fluent in Spanish and French, with a strong grasp of cultural differences.
  • Achieved a 27% approval rate.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished Real Estate Broker, overseeing the closing of 6 property transactions in 2021, consistently exceeding client satisfaction ratings with feedback of 73% or higher.
  • Real estate broker with 13 years of experience in budget management.

Accomplishments

  • Achieved a 73% increase in average commission per sale by negotiating higher offer prices and securing favorable terms during contract talks.
  • Negotiated purchase agreements on 2 residential properties, finalizing deals valued at over $4 across Atlanta.
  • Reduced listing-to-sale time by 15 days through the application of data-driven pricing and market timing insights.
  • Coordinated with inspectors and appraisers, reducing the time for approvals and sale closures by 11 days, ensuring quicker turnover periods.
  • Trained and mentored 2 junior agents on listing presentations, contract negotiations, and customer relationship management, improving team performance.
  • Maintained a 71% close rate on deals following initial prospect cold calls through personalized follow-up strategies and post-sale support.
  • Developed targeted social media campaigns that boosted property inquiries by 73%, driving increased foot traffic to open houses.
  • Facilitated acquisition of 12 residential investment properties, generating passive income worth $14 for clients.
  • Assisted first-time home buyers in navigating the entire sales process, achieving a 3% satisfaction rate documented in client feedback surveys.
  • Conducted over 10 successful listing presentations, leading to a 43% increase in exclusive client contracts.

Affiliations

  • Certified Real Estate Brokerage Manager (CRB), through REBI
  • Affiliate Member, Residential Real Estate Council (RRC)
  • Certified Residential Specialist (CRS), Residential Real Estate Council (2015)
  • Certified Commercial Investment Member (CCIM) Candidate
  • Licensed Broker, Real Estate Commission of Washington
  • Active Member, International Real Estate Federation (FIABCI)
  • Member, American Real Estate Society (ARES)
  • Participant, Advanced Real Estate Tech Training: Social Media Marketing for Brokers (2018)
  • Licensed Real Estate Agent, Georgia Board of Real Estate
  • Founding Member, Real Estate Digital Marketing Mastermind Group

Certifications

  • Certified Property Manager (CPM)
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Real Estate Office Management Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • e-PRO Certification
  • CompTIA A+ Technician
  • Certified Residential Specialist (CRS)
  • Certified Real Estate Team Specialist (C-RETS)
  • National Association of Realtors® (NAR) Membership

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