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Skills

  • Shelving of products
  • Collaborating in fast-paced environments
  • Supervision
  • Safety processes and procedures
  • Handheld scanner proficiency
  • Operational improvement
  • Time management
  • Regulatory compliance
  • Equipment monitoring
  • Conflict resolution in team settings

Work Experiences

  • Aided customers by quickly locating items, resulting in a 9% increase in store satisfaction.
  • Achieved recognition in Austin store for 2024.
  • Completed physical inventory counts each one year.
  • Achieved a 37% sales boost.
  • Assisted in managing 16-unit inventory.
  • Completed store-wide modular reset.
  • Provided excellent assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Achieved a 35% reduction in stock discrepancies.
  • Went through the grocery store and removed any items that were outdated or overripe.
  • Awarded Top Performer.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Conducted hazard checks.
  • Committed team player with expertise in back-end operations.
  • Accomplished Overnight Modular Team Associate.
  • Completed tasks ahead of schedule.
  • Category environments are something I'm very familiar with.
  • Adept at leading modular resets.
  • Overnight Modular Team Associate is a multi-talented Overnight Modular Team Associate who is consistently rewarded for planning and operational improvements.
  • Overnight Modular Team Associate with 3 years of successful strategic planning and client relations experience.
  • Trained in customer service, multitasking, and high-volume work.

Accomplishments

  • Organized targeted resets aimed at high-traffic product areas, resulting in a boost in sales by 20% in the first 6 months post-implementation.
  • Maintained daily communication with supervisors to address shift priorities and enhance department productivity during busy overnight schedules.
  • Documented and resolved framework which led to metric.
  • Championed a store initiative to improve planning during high-traffic periods, which contributed to a 75% boost in customer satisfaction ratings.
  • Enhanced overnight merchandising processes that reduced restocking time by 42% through a more efficient layout of high-demand items.
  • Worked with a team to prepare for company audits by completing backroom checks, leading to 9 issues being resolved before inspection.
  • Proposed and implemented new space-saving techniques in the backroom, increasing storage capacity by 83%.
  • Exemplified leadership by addressing stock discrepancies in the product division, reducing errors by 35% and saving the company $6 annually.
  • Acted as the key point of contact for troubleshooting and resolving equipment malfunctions, achieving 35% uptime on critical mechanical systems.
  • Leveraged extensive knowledge of Tableau to safely transport oversized goods while adhering to company safety standards and reducing damage incidents by 60%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Retail Federation
  • Retail Supply Chain Conference Participation
  • Certifications from the American Public Works Association (APWA)
  • Project Management Institute
  • Toastmasters
  • Smart Certification (Society for Maintenance & Reliability Professionals)
  • Lean Six Sigma Green Belt Certification
  • Jaycees
  • Logistics and Transportation Association of North America (LTNA)

Certifications

  • Google Certified Professional Cloud Architect
  • National Retail Federation's (NRF) Retail Operations Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Warehouse Safety Specialist - OSHA
  • Apple Certified Associate (ACA)
  • Warehouse & Distribution Specialist Certification (WDSC) - Brightline
  • Cisco Certified Internetwork Expert (CCIE)
  • Forklift Safety and Operation Certification 2017
  • Retail Merchandising Inventory Analytics Certification (RMIA) - Beacon Labs
  • Certified Public Accountant (CPA)

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