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Skills

  • Manual and automated medication dispensing
  • Processing payments
  • Analytical problem-solving in healthcare
  • Dosing verification and adjustment
  • Intravenous admixture preparation
  • FDA Drug Safety Guidelines
  • Drug inventory management
  • Prepare bubble packs
  • Laboratory Practices
  • Identifying high-risk medications

Work Experiences

  • Achieved a 55% adherence improvement.
  • Actively participated in grand rounds.
  • Achieved 22% better long-term adherence.
  • Addressed potential serious adverse effects.
  • Coordinated with outpatient services to verify discharged patients received accurate medication lists, contributing to a 59% reduction in return hospital visits.
  • Used Adobe Creative Suite to create prescription labels, double-checking the accuracy of the patient and medication information.
  • Achieved zero critical errors during program.
  • Collaborated with physicians and pharmacists.
  • Assumed responsibility for medication histories.
  • Prepared prescription packaging and labels, double-checking dosage, side effects, interactions, and refill instructions.

Summaries

  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Medication History Specialist with 6 years of successful team leadership and vendor management experience.
  • Looking forward to bringing my talent and track record of excellent customer service to a growing pharmacy.
  • Multitasking and relationship-building abilities.
  • Provide excellent customer service and ensure that prescriptions are filled correctly.
  • Achieved compliance year after year.
  • Adept at revising medication history forms for greater accuracy, resulting in a 46% increase in the reporting of over-the-counter medications and supplements.
  • Medication History Specialist is a detail-oriented Medication History Specialist with expertise in cross-functional collaboration gained over 15 years in the industry.
  • Within Miscellaneous, senior Medication History Specialist and outstanding performer in team leadership and data analysis.

Accomplishments

  • Monitored patients for adverse reactions to new medications within initiative unit, helping prevent 14 instances of potential harm.
  • Collaborated with team of 18 in the development of category.
  • Developed training sessions on medication safety, equipping clinical teams with error minimization techniques that contributed to a 31% decrease in adverse drug events.
  • Managed communication between pharmacy services and care teams, resulting in more accurate handoffs and a 60% improvement in medication reconciliation outcomes.
  • Designed and implemented a process for gathering consistent medication histories, decreasing intake variability and cutting the average intake time by 17 minutes.
  • Led the rollout of a new medication history tool that minimized cross-department errors and reduced inconsistencies by 60%.
  • Documented and resolved initiative which led to process.
  • Reduced medication history gaps for complex cases by 53% through enhanced patient interviewing techniques.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded the integration of a new medication history module into Workday, leading to a 74% reduction in time spent on patient intake activities.

Affiliations

  • Healthcare Information and Management Systems Society (HIMSS)
  • Society of Critical Care Medicine (SCCM)
  • Lions Club
  • Society of Human Resource Management
  • International Council of Nurses
  • National Association of Medication History Technicians
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association (AMIA)
  • Clinical Pharmacy Congress (CPC) Attendee 2020
  • National Council for Prescription Drug Programs (NCPDP)

Certifications

  • Healthcare Leadership & Management Certification - Harbor & Co.
  • Certified Professional in Patient Safety (CPPS) - procedure
  • Certified in Medication Therapy Management (CMTM) - category
  • CompTIA Network+
  • Pharmacy-Based Immunization Delivery Certificate - system
  • Medication Safety Certification (MSC) - Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect

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