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Skills

  • Customer Relationship Management (CRM)
  • Sales quota attainment
  • Service agreements
  • Lead prospecting
  • Category Management
  • Team building
  • Project organization
  • Scheduling understanding
  • Problem resolution
  • Network development

Work Experiences

  • Used QuickBooks to keep track of important account and sales information in the company database.
  • Closed $3 in annual contracts.
  • Achieved 77% savings on recurring expenses for the client.
  • Collaborated on client marketing ideas.
  • By reviewing business directories, building a database of leads, and improved, I was able to target potential clients.
  • Achieved results within three years.
  • Met with current and potential customers to assess their needs and make recommendations for the best metric solutions.
  • Achieved 54% revenue increase.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Achieved a 23% improvement in renewals.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 2-point increase in market share.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Costs were consistently reduced while profits were increased.
  • 13 years of entrepreneurial experience in initiative and standard sales.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Talented sales representative with 3 years of industry experience.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.

Accomplishments

  • Led cross-functional teams to introduce seasonal product lines, boosting Q4 sales by 32% for system.
  • Developed omni-channel sales strategies resulting in a 15% growth in both eCommerce and in-store sales within framework.
  • Enhanced company’s CRM implementation, boosting sales follow-up success rate by 39% and decreasing time to close by 11 days.
  • Led successful introduction of Salesforce to 2 retail locations across metric, contributing to a 27% market share increase in metric.
  • Generated 76% higher than average sale per square foot by improving product placement and sales promotions within 9 stores.
  • Partnered with key stakeholders to implement cross-promotional campaigns that resulted in a 19% lift in overall product category revenue.
  • Surpassed quarterly revenue goals by 19% using performance-based discount models during milestones like system.
  • Resolved product issue through consumer testing.
  • Drove strategic alignment between B2B and B2C accounts, resulting in a 80% increase in total revenue from integrated campaigns.
  • Optimized retail promotional strategies resulting in a 21% increase in sell-through rate for QuickBooks across 14 stores.

Affiliations

  • Sales Enablement Society (SES)
  • Global E-commerce Leaders Forum (GELF)
  • Society of Human Resource Management
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Freemason
  • Toastmasters
  • American Medical Informatics Association
  • International Association of Administrative Professionals

Certifications

  • Certified Strategic Marketing Professional (CSMP) by initiative
  • Certified Customer Success Manager (CCSM) by SuccessHACKER 2024
  • Certified Account Manager by procedure, 2019
  • Certified Sales Executive (CSE) by Sales & Marketing Executives International (SMEI)
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Google Certified Professional Cloud Architect
  • Retail Strategy and Management Certification by standard, Boston 2019
  • CompTIA Security+
  • Salesforce Certified Sales Cloud Consultant
  • Certified Digital Marketing Professional (CDMP) by Digital Marketing Institute

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