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Skills

  • Credit and collections
  • Blueprints and schematics
  • Time management skills
  • Inventory replenishment
  • Budgets
  • Excellent communication
  • Problem resolution
  • Accounts payable/receivable
  • Client-focused
  • Business Development

Work Experiences

  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Solved
  • Invented
  • Answered 16 calls per 6 months to help customers with their questions and concerns.
  • Advised
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Made a proposal
  • Daily fuel inspections, including preloading and quality control, were something I helped with.

Summaries

  • Expert
  • Highly effective in workflow optimization, evaluating personnel performance, and putting in place top-notch strategies.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Professional with over 14 years of experience in project management and process improvement initiatives across the enterprise.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Janitorial Engineer is articulate and driven to succeed.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Expert at reducing production downtime through proper planning, inspection, and troubleshooting.

Accomplishments

  • Exceeded standards for cleanliness and sanitation that resulted in Cedar Works earning a PMP for facility hygiene.
  • Implemented customized cleaning schedules that improved overall facility cleanliness by 51% and increased client satisfaction rates.
  • Designed and implemented a new floor care schedule that saved time and extended the life of equipment by category.
  • Successfully incorporated antimicrobial cleaning solutions during flu season, resulting in 81% fewer employee absenteeism incidents.
  • Reduced janitorial supply costs by 50% through strategic ordering and inventory management across multiple facilities.
  • Worked closely with the procurement department to source cost-effective cleaning supplies, reducing costs by 17 annually.
  • Recognized for perfect attendance over 16 consecutive months, ensuring consistent cleaning standards across all shifts.
  • Documented and resolved standard which led to procedure.
  • Trained a team of 5 custodians in advanced floor care, resulting in fewer reported slip-and-fall incidents and longer-lasting finishes.
  • Contributed to a LEED certification initiative by incorporating eco-friendly cleaning products, reducing chemical use by 55%.

Affiliations

  • Local Union: Maintenance and Cleaning Workers Union (Raleigh)
  • Member of the International Janitorial Cleaning Services Association (IJCSA)
  • Continuous Education via the Facility Cleaning Decisions (FCD) Trade Program
  • Society of Women Engineers
  • Building Owners and Managers Association (BOMA) International
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Member of the National Recycling Coalition (NRC)
  • Building Service Contractors Association International (BSCAI)
  • National Floor Safety Institute (NFSI) Certification Programs

Certifications

  • LEED Green Associate (LEED GA)
  • Fire Safety Training and Evacuation Procedures Certification
  • Certified Public Accountant (CPA)
  • Certified Infection Control Housekeeper (CICH)
  • Bloodborne Pathogens Standard Certificate (OSHA 29 CFR 1910.1030)
  • Certified Facilities Manager (CFM)
  • Certified Business Analysis Professional (CBAP)
  • Occupational Safety and Health Administration (OSHA) Safety Certification
  • ServSafe
  • Carpet Cleaning Technician (CCT) – (IICRC)

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