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Skills

  • Business operations
  • Regulatory compliance
  • Team building
  • Relationship development
  • Operational improvement
  • Client onboarding and retention
  • Team management
  • Communications
  • Presentation and public speaking
  • Sales and marketing

Work Experiences

  • Achieved a 59% increase in pipeline accuracy.
  • Achieved results across Columbus.
  • Adjusted sales tactics to safeguard market position.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Authored comprehensive sales guidelines that streamlined workflows, decreasing onboarding time by 81% for new sales reps.
  • Boosted daily client interactions by 4.
  • Accomplished within 12 months months.
  • Saved $14 per 6 months by negotiating rates and delivery times with vendors.
  • Handled payroll duties every 9 weeks, resolving any discrepancies and scheduling conflicts.
  • Improved filing systems for confidential client records and reports increased operational efficiency.

Summaries

  • Direct Field Sales Supervisor with 6 years of industry experience in Construction.
  • Costs were consistently reduced while profits were increased.
  • Within Construction, senior Field Sales Supervisor and outstanding performer in data analysis and cross-functional collaboration.
  • Competent offerings, pricing, and market positioning, as well as demonstrated QuickBooks expertise.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Individual with experience leading company initiatives, forming vendor partnerships, and managing employee relations.
  • Professional with over 3 years of experience as a manager for a $11 several months revenue-generating company.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 38% revenue growth.

Accomplishments

  • Revamped the sales training curriculum, reducing new hire ramp-up time by 49% and aligning new recruits with company-wide performance metrics.
  • Fostered a client-first culture which resulted in a customer satisfaction score improvement of 46%, reflected by increased client retention.
  • Consistently achieved 21% or higher of personal quarterly sales quota in 2024 by employing a tailored approach to local market needs.
  • Implemented customized training programs for the sales team, increasing overall efficiency by 27% and helping the team exceed sales quota by 80%
  • Created and executed quarterly sales incentive programs that led to a 80% increase in underperforming sales regions.
  • Designed comprehensive onboarding and mentoring programs for new field sales representatives, speeding up time-to-productivity by 16 weeks.
  • Enhanced team collaboration and peer coaching via the introduction of a mentorship program, boosting cross-selling efforts which led to a 69% increase in revenue from existing clients.
  • Reduced employee churn by 27% through a combination of career development programs and performance-based incentives.
  • Successfully transitioned sales team to a new CRM system (initiative), reducing time spent on administrative tasks by 19% and improving overall data accuracy.
  • Developed customer engagement initiatives, leading to a 81% increase in client renewal rates within 11 months months.

Affiliations

  • Lions Club
  • CRM Users Network - Adobe Creative Suite
  • Society of Sales & Marketing Professionals
  • Association for Supply Chain Management (APICS)
  • Institute of Sales Management (ISM) standard
  • Sales Supervisor Skill Enhancement Program Chicago
  • Lead Generation Specialists Group
  • Association of Information Technology Professionals
  • Field Sales Leadership Consortium
  • Society of Human Resource Management

Certifications

  • Certified Territory Manager (CTM) – program
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Customer Retention Specialist (CCRS) – category
  • Certified Public Accountant
  • Project Management Professional (PMP) - Project Management Institute
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Sales Enablement Certified Professional – program

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