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Skills

  • Project organization
  • Relationship development
  • Regulatory Compliance Assurance
  • Scheduling
  • Financial analysis and reporting
  • Process improvement
  • Six Sigma methodologies
  • Regulatory compliance
  • First Aid/CPR
  • Delegation

Work Experiences

  • Scheduled employees for several months shifts, taking customer traffic and employee strengths into consideration.
  • Oversaw the efficiency of project management and data analysis on metric shift, supervising 7 employees.
  • Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 6%.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Kept the system workspace clean and organized by working closely with employees to systemize tasks.
  • Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.

Summaries

  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Offering cross-functional collaboration and performance reporting, meticulous leader and strategic planner with broad managerial acumen.
  • Accomplished leader in logistics management, reducing delivery expenses by $8 and improving lead times by 16%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Optimize long-term success by effectively balancing targets with resources.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Expert in framework industry protocols with a track record of successfully leading shifts while providing excellent guidance and employee leadership.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Operational Director who is meticulous and has 13 years of process experience.
  • Achieved $4 quarterly revenue.

Accomplishments

  • Developed and implemented KPI tracking systems that improved department accountability, driving a 69% increase in productivity.
  • Leveraged Six Sigma methodologies to diagnose performance bottlenecks, reducing production downtime by 7 hours per month.
  • Reduced production cycle times by 22% by implementing lean practices and advanced workflow automation technologies.
  • Improved operational workflows using continuous improvement techniques, resulting in a 53% improvement in project delivery times.
  • Executed an international expansion plan in Phoenix, driving $3 of new revenue in two years while maintaining quality standards.
  • Documented and resolved initiative which led to program.
  • Collaborated with HR to improve employee retention strategies, helping reduce turnover by 52% over the past year.
  • Consolidated supply chain operations by integrating Asana, delivering a 15% cost reduction and improved responsiveness to market demand.
  • Achieved a vendor cost savings of $8 by renegotiating contracts and restructuring the company-wide procurement strategy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Lions Club
  • Leadership Development Fellow – Summit Group
  • Toastmasters
  • Project Management Institute (PMI) – Certified Member
  • Council of Supply Chain Management Professionals (CSCMP)
  • National Association of Social Workers
  • Association for Manufacturing Excellence (AME)
  • Association for Supply Chain Management (APICS)
  • Professional Risk Managers' International Association (PRMIA)
  • Active Mentor in Jira Leadership Development Program

Certifications

  • Google Certified Professional Cloud Architect
  • Certified International Operations Manager (CIOM)
  • Strategic Planning and Forecasting Specialist - program
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Professional in Human Resources (PHR) Certification
  • Certified Change Management Professional (CCMP)
  • Certified Technology Manager - standard
  • Advanced Management Program (AMP) - standard
  • Operations Management Certification - Beacon Labs

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