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Skills

  • Performance testing
  • Organization
  • Change Management
  • Data analysis using procedure
  • Process improvement
  • Supervision
  • Internal and external audits
  • Operational improvement
  • System analysis
  • Cross-functional collaboration

Work Experiences

  • Authored a new training manual for quality technicians.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Carried out in-process inspection of goods.
  • Authored and implemented a new training manual for quality technicians, enhancing inspection efficiency by 47%.
  • Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me.
  • Achieved Innovation Award for outstanding contributions to maintaining a 76% defect-free rate in final product inspections.
  • Analyzed materials, components, and products that were in the process of being made as well as those that were finished.
  • Conducted a data review and followed standard procedures to find solutions.
  • Documented and executed detailed test plans and test cases, as well as summarized and logged audit findings for reporting purposes.
  • Gathered and organized test data in preparation for the creation and analysis of reports.

Summaries

  • Change-oriented QC Specialist.
  • Achieved a 69% increase in customer satisfaction.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Quality Control Analyst with 14 years of experience in the Miscellaneous industry.
  • Analytical QC Specialist.
  • Committed QC Specialist.
  • Accomplished in creating and implementing corrective action plans leading to continuous year-over-year reductions in defects, driving improved process outcomes.
  • Ready to put 18 years of experience to work in order to meet metric quality control goals.
  • Committed QC Specialist, known for developing SOPs that optimized Asana testing accuracy and reduced variation rates by 55%.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.

Accomplishments

  • Reduced lead times on customer delivery by 24% by designing an inline QC process for category.
  • Collaborated with team of 8 in the development of category.
  • Designed and instituted a risk mitigation strategy for HubSpot testing that reduced non-conformances by 20% in the first 17 months.
  • Regularly performed internal audits, maintaining compliance with GMP standards and exceeding internal KPIs by 79% every quarter.
  • Successfully integrated new technological tools, reducing manual QC data entry time by 16% and improving data accuracy.
  • Analyzed trends in non-conformances and made recommendations resulting in a 72% improvement in product quality over 6 months.
  • Coordinated with cross-functional teams to resolve quality issues, thereby reducing customer complaints by 50% over three years.
  • Led 10 process improvement projects that increased production efficiency and reduced defect rates by 18%.
  • Collaborated with the engineering team to implement automated testing systems, reducing manual QC inspection errors by 25% within the first 18 months.
  • Documented and resolved framework which led to method.

Affiliations

  • Certified Quality Auditor (CQA) Holder
  • Society for Maintenance and Reliability Professionals (SMRP)
  • Supplier Chain Management Professionals Council (SCMPC)
  • Society of Women Engineers
  • International Organization for Standardization (ISO) Member Group
  • Jaycees
  • Society of Manufacturing Engineers (SME)
  • Certified Supplier Quality Professional (CSQP)
  • International Register of Certificated Auditors (IRCA)
  • Global Supplier Quality Management Initiative (GSQMI)

Certifications

  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certified Reliability Engineer (CRE) - Meridian
  • ISO 14001:2015 Internal Auditor - Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Risk Management Professional Certification Beacon Labs
  • Certified Inspection Manager (CIM) - Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce

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