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Skills

  • Budgets
  • First Aid/CPR
  • Critical Thinking and Problem Solving
  • Operational improvement
  • Sensitive information handling
  • Counseling skills
  • Policy development and enforcement
  • Process improvement
  • Weapons training
  • Organization

Work Experiences

  • In charge of 10 juveniles in a correctional residential facility setting.
  • Checked for potential hazards in the facility's plumbing, outside areas, locks, and cells.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of 11 inmates who were housed in a category security unit.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Restrained juvenile inmates when disturbances necessitated physical intervention.
  • Transported Adobe Creative Suite to two years customer locations.
  • Analyzed incident reports.

Summaries

  • Within Miscellaneous, senior Corrections Technician and outstanding performer in client relations and cross-functional collaboration.
  • Analyzed surveillance footage.
  • Corrections Technician is a multi-talented Corrections Technician who is consistently rewarded for planning and operational improvements.
  • Committed to continuous improvement, skilled in integrating new data systems that reduced error rates in inmate documentation by 51% in the first the past year.
  • Addressed security threats.
  • Compassionate Corrections Technician adept in responding to inmate concerns and diffusing potential confrontations through effective communication and problem-solving.
  • Conducted facility inspections.
  • Inmate restraints and searches are something I've done a lot of.
  • Contributed to a 70% reduction in inmate disciplinary violations.
  • Adept at reviewing and analyzing surveillance footage to preempt potential security threats, minimizing risks within the facility.

Accomplishments

  • Coordinated with law enforcement officials to process 11 inmate transfer requests, improving movement logistics and reducing delays.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored compliance with security protocols, leading to a 28% increase in adherence and fewer security breaches or protocol violations.
  • Reduced paperwork errors by implementing stricter audit trail documentation protocols, improving accuracy by 23%.
  • Implemented process improvements that led to faster incident report generation and submission times, reducing delays by 48%.
  • Managed secure communication channels between law enforcement agencies, ensuring timely transmission of sensitive documents and data.
  • Supervised the accurate filing and handling of court paperwork, ensuring 15% on-time delivery for legal proceedings.
  • Controlled access to restricted areas by supervising security checkpoints, maintaining zero incidents of unauthorized access over 2018 period.
  • Conducted facility-wide audits to ensure adherence to safety regulations, resulting in a 28% reduction in workplace incidents.
  • Implemented conflict resolution strategies within inmate populations, resulting in a 51% decrease in reported conflicts and disciplinary actions.

Affiliations

  • Society of Women Engineers
  • The Sentencing Project
  • Freemason
  • National Sheriffs' Association (NSA)
  • National Council on Crime and Delinquency (NCCD)
  • American Correctional Association (ACA)
  • Federal Probation and Parole Officers Association (FPPOA)
  • National Law Enforcement Officers Memorial Fund
  • U.S. Parole Commission Alumni Association
  • National Organization of Forensic Social Work (NOFSW)

Certifications

  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Security Threat Group (STG) Specialist Certification - category
  • Certified Inmate Administration Specialist - Brightline
  • Certificate in Inmate Rights and Legal Obligations - Harbor & Co.
  • Firearms Proficiency Certification - process
  • Risk Assessment Analyst Certification - Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce

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