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Skills

First Aid/CPR
Supervision
RFI Scanners
Multi-location store management
New product launches
Team leadership and development
Team building
Insurance billing
Administrative support
Project organization

Work Experiences

Achieved results within the first three years.
Boosted seasonal sales by 56% through strategic placement of Jira in high-traffic areas and creating compelling in-store displays.
Boosted gross margin by 85%.
Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
Assisted in the creation of system procedures.
Found new vendors and suppliers to expand product offerings and boost profit margins at each store.
Collaborated with the eCommerce team to ensure a cohesive omnichannel shopping experience, increasing online sales conversions by 28%.
Collaborated with the ecommerce team.
Worked closely with all stakeholders, including vendors and merchants, to ensure that process deliveries were made on time.
Went on 8 annual shopping trips to see what was new and make purchases.

Summaries

Results-oriented Miscellaneous professional with performance reporting, team leadership, and vendor management strengths.
Salesforce and SAP experts with exceptional interpersonal skills.
Knowledge of Microsoft Excel in depth, as well as workflow optimization and budget management abilities.
Accomplished in driving down operating costs.
Proficient in promoting framework by leveraging strategic planning and data analysis knowledge.
CPA certified
Achieved a 25% improvement in department efficiency.
Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
Retail Merchandise Manager with vendor management and strategic planning abilities.
Achieved annual cost savings of $13 for the Seattle region.

Accomplishments

Collaborated with Visual Merchandising teams to rebrand store layouts, which drove a 54% year-over-year foot traffic increase.
Established a loyalty program in collaboration with marketing to boost customer retention rates by 72% in the first 6 months.
Introduced seasonal product transitions ahead of schedule, driving a sales lift of 76% for new collections.
Played a key role in the showroom design update, improving overall store aesthetics and increasing sales by $8 per square foot.
Reduced returns by 45% through strategic product education campaigns and enhanced in-store visual merchandising efforts.
Mediated between store locations and regional distribution centers to ensure timely product distribution, reducing backorders by 39%.
Led a stock consolidation project that reduced overstock by 80% across multiple store locations, increasing cash flow predictability.
Awarded PMP for implementing cost control measures, reducing operational expenditures by $6 annually.
Developed and executed strategic product placement initiatives, leading to an increase in overall store traffic by 77%.
Championed a company-wide initiative to implement eco-friendly packaging solutions, which reduced overall packaging costs by $2 annually.

Affiliations

Member, Shop! Association (Retail Environments & Experiences)
Licensed Professional, Certified Professional Purchaser (CPP) 2022
Member, International Council of Shopping Centers (ICSC)
Recipient, Excellence in Retail Merchandising Award 2016 program
Member, Category & Trade Marketing Association
Certified User, Advanced Excel Analytics for Retail (Store Performance Tracking) Adobe Creative Suite 2015
Graduate, Retail Management Program standard 2016
Certification Holder, Certified Retail Merchandiser (CRM) 2020
Member, Association for Retail Technology Standards (ARTS)
Member, The Association of Retail Stores Planners (ARSP)

Certifications

Apple Certified Associate (ACA)
Microsoft Office Specialist (MOS)
Certified Visual Merchandising Specialist - Northwind
Certified Store Manager (CSM), Northwind
Retail Buying and Merchandising Certificate – Lakeside Partners
Certified Stock Control Specialist – Meridian
Certified E-commerce Specialist – Adobe Creative Suite/Harbor & Co.
Leadership in Retail Merchandising Certification – system
Google Certified Professional Cloud Architect
Certified Category Manager (CCM) – Category Management Association

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