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Skills

  • Career development and mentoring programs
  • Employee Onboarding Optimization
  • Training and mentoring
  • Conflict resolution
  • Process improvement
  • Team management
  • Customer service
  • Wages and salary
  • Cross-functional team collaboration
  • Operational improvement

Work Experiences

  • Created and enforced safety policies that led to a 65% decrease in workplace accident rates, earning an industry safety award for Summit Group.
  • Improved office processes, such as record tracking and system, by implementing process improvements.
  • Achieved a 81% improvement in qualified applicant ratios.
  • Planned and executed large-scale events that resulted in a 18% increase in employee participation.
  • Achieved a sustained employee satisfaction increase of 76% %.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Contributed to a 54% increase in revenue per employee.
  • Developed a comprehensive benefit package.
  • Boosted employee motivation by 36%.
  • Developed and managed a comprehensive benefit package that led to a 77% increase in employee satisfaction and decreased health claims by $10.

Summaries

  • Decreased absenteeism.
  • Clear understanding of quality assurance and budget management as well as workflow optimization training.
  • Consistently filled 15 roles annually.
  • Created compensation structures.
  • Collaborative Human Resources Leader.
  • Aligned human capital strategy with business needs.
  • Dynamic Assistant Manager of Human Resources with 13 years of experience advising on human resource topics and issues.
  • Decreased turnover by 35%.
  • Aligned HR processes with business objectives.
  • Adept at guiding organizations through rapid growth.

Accomplishments

  • Collaborated with executive leadership to redesign compensation packages, resulting in improved offer acceptance rates by 51% among top-tier applicants.
  • Guided management and company-wide training on effective conflict resolution techniques, decreasing formal complaints by 64% over one year.
  • Resolved complex employee relations issues by mediating conflicts and formalizing resolution processes, contributing to a 34% reduced turnover rate.
  • Documented and resolved procedure which led to process.
  • Successfully delivered talent acquisition strategies that reduced time-to-hire from 14 months to just 9 months, improving departmental productivity.
  • Created comprehensive compensation models, ensuring internal equity and market competitiveness, which contributed to a reduction of turnover by 46%.
  • Implemented wellness and employee engagement programs that reduced absenteeism by 45% and increased overall productivity over 2023.
  • Rolled out a comprehensive employee recognition program that increased employee satisfaction survey results by 30% over 2022.
  • Streamlined the recruitment lifecycle, decreasing time-to-fill positions by 45% through job description alignment and targeted sourcing strategies.
  • Co-led diversity, equity, and inclusion (DEI) initiatives that increased representation of underrepresented groups by 26%, enhancing the company's culture and brand reputation.

Affiliations

  • Benefits and Compensation Association of Denver
  • National Association of African Americans in Human Resources (NAAAHR)
  • National Association of Social Workers
  • Certified Project Manager (CPM) – 2021
  • Certified Compensation Professional (CCP) Credential 2017
  • Global Diversity and Inclusion Benchmarking Network (GDIB)
  • International Personnel Management Association (IPMA-HR)
  • Society of Women Engineers
  • International Association of Business Communicators (IABC)
  • Project Management Institute

Certifications

  • Change Management Practitioner (CMP) by APMG
  • Talent Management Practitioner (TMP)
  • HR Policy Development Certification by Summit Group
  • Certified Professional in Talent Development (CPTD)
  • Microsoft Certified Systems Engineer (MCSE)
  • HRCI Senior Professional in Human Resources (SPHR)
  • Certified Healthcare Human Resources Professional (CHHR)
  • People Analytics Certificate by Cedar Works
  • Certified Payroll Professional (CPP)
  • Compensation and Benefits Manager Certification by Summit Group

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