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Skills

  • Lessons Learned Documentation
  • KPI dashboard development
  • Facilitation
  • Contract Management
  • Research and data collection
  • Strategic planning and execution
  • Program management
  • Project Manpower Management
  • Budget analysis
  • Time management and prioritization

Work Experiences

  • Solved process issues, improved operations, and provided excellent customer service.
  • Achieved $2 in cost savings.
  • Accelerated productivity within the past year of joining.
  • Achieved performance level 17 by 2020.
  • Audited vendor project processes to secure $14 in credits and reimbursements for unmet milestones.
  • Used team leadership to monitor and evaluate the performance of initiative systems, resulting in an increase in overall uptime of 6%.
  • Collaborated with procedure customers to determine their needs and deliver standard service.
  • Achieved successful adoption of Power BI solutions.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 82% improvement in project success rates.

Summaries

  • Within Miscellaneous, senior PMO Manager and outstanding performer in budget management and quality assurance.
  • Achieved $15 in cost savings.
  • Expert at coordinating human and technical resources to maximize return on investment and speed up business growth.
  • Adept at contract negotiation.
  • Dedicated PMO Manager focused on vendor relations.
  • PMO Manager with 2 years of experience guiding the enterprise's technological well-being.
  • Focused on humane rescues and habitat development, with more than 6 years of wildlife management experience.
  • Dedicated to getting the most out of available resources while planning cost-effective upgrades.
  • Delivered complex projects.
  • Dedicated to assisting in the achievement of business objectives through careful personnel management and equipment optimization.

Accomplishments

  • Upgraded the PMO reporting capabilities with real-time analytics, leading to a 46% reduction in status report preparation time.
  • Implemented a continuous improvement plan for the PMO, securing a CPA designation, which improved our competitive positioning in the Miscellaneous.
  • Instituted change management practices that reduced project scope variance by 53% and improved client acceptance metrics.
  • Interfaced with 10 C-suite executives biweekly to provide project health insights, resulting in earlier identification of risks and mitigation strategies.
  • Monitored vendor contracts and enforced SLA agreements, ensuring that project milestones were met and avoiding penalties worth $4.
  • Successfully led the transition from traditional project management tools to Jira, reducing administrative overhead by 25%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentored a team of 17 project managers, resulting in a 28% improvement in project completion rates organization-wide.
  • Developed KPI tracking dashboards integrating Workday, improving decision-making across 9 executive committees.
  • Implemented standard risk management processes across 18 business units, reducing project risk exposure by 61%.

Affiliations

  • Business Relationship Management Institute (BRM Institute) - Certified Business Relationship Manager
  • International Project Management Association (IPMA) - Certified Project Manager
  • Association for Supply Chain Management (APICS)
  • ITIL Certification - 2024 Achieved
  • Association of Change Management Professionals (ACMP) - Certified Change Manager
  • PMI - Portfolio Management Professional (PfMP) Certification Holder
  • Scrum Alliance - Certified ScrumMaster (CSM)
  • Finance and Project Management Council - Active Member
  • Society of Human Resource Management
  • Certified Six Sigma Black Belt (CSSBB) - 2015 Recipient

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Scrum Alliance Advanced Certified ScrumMaster (A-CSM) – 2019 – Brightline
  • Certified in Risk and Information Systems Control (CRISC) - 2018, Summit Group
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Lean Six Sigma Black Belt – 2021, Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Kanban Management Professional (KMP) - 2016 - Beacon Labs
  • Certified ScrumMaster (CSM) - 2022, Lakeside Partners

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