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Skills

  • Operational readiness assessments
  • Healthcare policy design
  • Occupancy strategies
  • Loss prevention management
  • Project oversight
  • Deployment readiness of healthcare staff
  • Medical equipment procurement strategies
  • Immunizations
  • Medical team leadership
  • Profit improvements

Work Experiences

  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Authored an operational report.
  • Conducted evaluations and led accreditation renewals of medical training programs which received Employee of the Year for consistent delivery of exceptional healthcare practices.
  • Increased patient satisfaction by 2% within one year.
  • Was in charge of a group of 9 pharmacy technicians.
  • Achieved treatment within one year.
  • Chosen as a keynote speaker at standard.
  • Benefited over 14 personnel.
  • Communicated with patients while maintaining the confidentiality of their medical information.

Summaries

  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Clear understanding of team leadership and client relations as well as strategic planning training.
  • Adept in the deployment of telemedicine services.
  • Accomplished in crisis management and emergency preparedness.
  • Achieved cost savings of $6 annually.
  • Adept problem-solving skills.
  • Boosted operational efficiency by 60%.
  • Accomplished in crisis management and emergency preparedness, having developed simulations that improved biological hazard response proficiency among 8 medical personnel by 82%. Skilled in fostering rapid operational adaptability.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.

Accomplishments

  • Mentored a team of 16 junior officers on medical service operations, leading to a 24% improvement in leadership capabilities measured during metric.
  • Optimized medical supply chain management for combat zones, reducing supply and procurement time by 57% and improving mission readiness.
  • Established an infection control server logging protocol, which increased compliance reporting accuracy by 18% and helped prevent healthcare-acquired infections.
  • Delivered comprehensive risk management assessments for medical deployments, resulting in a 44% decrease in reportable incidents related to medication errors and equipment failure.
  • Documented and resolved framework which led to process.
  • Resolved product issue through consumer testing.
  • Collaborated with procedure and process to coordinate joint medical disaster exercises, enhancing emergency preparedness across 14 military units.
  • Designed and evaluated new infectious disease vaccination strategies resulting in a 42% increase in immunization rates among deployed personnel.
  • Managed the coordination of care across 15 military hospitals and field units, contributing to a 18% decrease in treatment delays during deployment.
  • Designed post-operative care protocols specifically tailored for battlefield injuries, reducing recovery time by an average of 10 days across treated personnel.

Affiliations

  • Healthcare Leadership Council (HLC)
  • Lions Club
  • Combat Medicine Readiness Certification 2021
  • The Joint Commission Accreditation Standards Training
  • International Society for Quality in Health Care (ISQua)
  • Military Health System (MHS) Member
  • Certified Military Health System Manager Scrum Master
  • Society for Simulation in Healthcare (SSH)
  • National Emergency Management Association (NEMA)
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Military Emergency Management Professional (CMEMP)
  • CompTIA Security+
  • Trauma Nurse Core Course (TNCC)
  • Certified Emergency Manager (CEM) through Brightline
  • Salesforce
  • CompTIA Network+
  • Certified Case Manager (CCM)
  • Certified Medical-Surgical Registered Nurse (CMSRN)
  • Certified Healthcare Emergency Professional (CHEP)

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