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Skills

  • Mail-sorting and delivery sequence
  • Credit and collections
  • Problem resolution
  • Inventory management
  • Territory Sales Experience
  • Operational improvement
  • Diagnostics knowledge
  • Inventory control procedures
  • MS Office
  • Change-of-address orders

Work Experiences

  • Reduced
  • Forecasted manpower requirements based on daily workload and company goals.
  • Conducted logistics operations research, which included literature reviews, interviews, and on-site visits.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.
  • Was in charge of scheduling for >2 transportation employees on a daily basis.
  • Was in charge of ensuring that goods were delivered on time and in good condition.
  • Started it.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Sought advice.
  • Established transportation cost standards and shipping practices that were both cost-effective and efficient.

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Versatile
  • Collaborate with commercial lenders to achieve sales targets.
  • Innovative
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Transportation Logistics Coordinator with extensive experience in transportation management is detail-oriented and well-organized.
  • Fluent in both English and Spanish.
  • Delivery Expert is articulate and driven to succeed.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a method position with a forward-thinking organization.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.

Accomplishments

  • Reduced delivery errors by fine-tuning route assignments, leading to a 66% reduction in customer complaints in 2017.
  • Instrumental in launching new real-time tracking features for customers, leading to 50% improvement in user satisfaction.
  • Used GPS tracking software to improve routing efficiency, reducing fuel costs by 45% and extending delivery capacity.
  • Oversaw operations for an on-site distribution center processing approximately 16 shipments per day.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted with emergency logistical support for high-priority deliveries that led to President's Club recognition for operational excellence.
  • Collaborated with team of 6 in the development of procedure.
  • Regularly met and exceeded performance KPIs by handling 8 deliveries per day within or ahead of schedule.
  • Collaborated with a team of 16 drivers, leading to collective improvement in daily delivery completion rates by 58%.

Affiliations

  • Certified in Transportation, Logistics and Distribution (CLTD)
  • American Society of Safety Professionals
  • Professional Certification in Fleet Management (Gray Institute)
  • Local Driving Association - Columbus
  • Automotive Service Excellence (ASE) Certification
  • Society of Automotive Engineers (SAE) - Mobility Member
  • Member, International Association of Shipping Professionals (IASP)
  • Highway Traffic Safety Program Atlanta
  • Member of the National Postal Forum (NPF)
  • Insurance Institute for Highway Safety (IIHS) - Safe Driver Certification

Certifications

  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • ServSafe
  • Defensive Driving Certification from initiative
  • Salesforce
  • Safe Driver Certification from Ironclad Systems
  • Transportation Worker Identification Credential (TWIC)

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