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Skills

  • Cross-functional team leadership and collaboration
  • Process improvement
  • Optimizing MPLS networks
  • Component installation
  • Project management for large-scale network upgrades
  • Firewall configuration and management (Cisco ASA, Palo Alto)
  • Network protocol implementation (BGP, OSPF, EIGRP)
  • Layer 2/Layer 3 troubleshooting
  • Communications
  • Cybersecurity threat mitigation in network environments

Work Experiences

  • Created a disaster recovery plan.
  • Collaborated on multi-vendor network environments, ensuring seamless integration of technologies and improving data throughput by 34%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Architected secure VPN access solutions.
  • Looked into and fixed printer, copier, and other peripheral device problems.
  • Collaborated on multi-vendor network environments.
  • Coordinated with service providers to maintain SLAs, reducing network downtime by 65% and avoiding potential financial penalties.
  • Analyzed network traffic trends over several months and proposed upgrades that enhanced performance by 41%, earning recommendations from management.
  • Installed wiring, cabling, and devices to set up, repair, and optimize networks.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Deployed network infrastructure solutions that scaled efficiently as the organization grew, supporting over 12 employees and ensuring consistent productivity.
  • Cut network upgrade costs by $10.
  • Setup devices, troubleshoot issues, and optimize settings are all skills I have.
  • As a Senior Network Support Engineer, I have consistently driven high-impact results, including reducing latency by 66% and extending system resilience.
  • Designed and executed network monitoring frameworks using metric, reducing unpredictable outages and increasing proactive incident responses by 33%.
  • Consistently recognized for fast diagnostic skills.
  • Within Miscellaneous, senior Senior Network Support Engineer and outstanding performer in budget management and quality assurance.
  • Senior Network Support Engineer with 7 years of successful client relations and strategic planning experience.
  • Achieved 49% faster outage detection.
  • Dedicated to improving network availability.

Accomplishments

  • Architected and configured a global VPN infrastructure supporting 17 employees across 3 geographic locations, leading to a smooth and secure remote work transition.
  • Led a multi-phased upgrade of the network infrastructure, including the deployment of Jira, improving overall throughput by 75%.
  • Created operational guides and network diagrams for Power BI, supporting team onboarding and reducing transition downtime by 41%.
  • Reduced system downtimes by 77% through the implementation of preventive network maintenance strategies and automated monitoring tools like Workday.
  • Trained junior engineers on network configurations and troubleshooting, increasing department-wide efficiency measurements by 39%.
  • Led an inter-departmental project to integrate system technology with existing infrastructure, improving bandwidth efficiency by 21% and reducing costs by framework.
  • Executed advanced quality-of-service (QoS) policies across a multi-site VoIP network that improved voice traffic prioritization and reduced latency by 35%.
  • Designed and implemented a Layer 3 network architecture, leading to a 43% improvement in overall efficiency for Ironclad Systems.
  • Optimized LAN infrastructures by upgrading from framework to process, improving data transfer rates by 17% and enhancing user productivity.
  • Collaborated with a cross-functional team to implement a disaster recovery plan addressing network failover, reducing recovery times by 64%.

Affiliations

  • The VMware Networking Virtualization Group
  • American Medical Informatics Association
  • Association for Computing Machinery (ACM)
  • Open Web Application Security Project (OWASP)
  • Lions Club
  • Cisco Certified Network Professional (CCNP) Community
  • Association of Information Technology Professionals
  • SANS Institute Alumni
  • Women in Networking (WIN) Alliance
  • TechGuild IT Professionals Network Forum

Certifications

  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Project Management Professional (PMP)
  • Microsoft Certified: Azure Network Engineer Associate
  • Google Cloud Professional Network Engineer
  • Aruba Certified Mobility Expert (ACMX)
  • Red Hat Certified Engineer (RHCE)
  • Certified in Risk and Information Systems Control (CRISC)
  • CompTIA A+ Technician

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