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Skills

  • Policy and procedure modification
  • Standard equipment
  • Internship application process improvement
  • Data Management
  • Continuous Education Program Development
  • MS Office
  • Problem resolution
  • Project organization
  • Employee mentorship and coaching
  • Internship program management

Work Experiences

  • Boosted long-term intern program reputation through successful execution of community service initiatives, earning President's Club recognition for corporate responsibility.
  • Intervened between Intern Supervisors during arguments and diffused tense situations using strategic planning and vendor management.
  • Completed 15 employees' bi-weekly payroll.
  • Restructured installation processes and staff teams, resulting in a 9% increase in productivity.
  • Achieved 24% retention upon internship completion.
  • Achieved a 23% increase in internship program satisfaction through continuous feedback loops and process adjustments.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.

Summaries

  • Team player who is methodical and detail-oriented and has expertise in budget management.
  • Achieved 33% higher satisfaction in technical skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Looking for a management position with a company in the Miscellaneous sector.
  • Achieved 65% higher productivity.
  • Intern Supervisor with 5 years of successful risk assessment and performance reporting experience.
  • Meticulous Intern Supervisor capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Power BI.
  • Achieved 80% improvement in retention and satisfaction.

Accomplishments

  • Assisted with revising the intern training handbook, reducing onboarding time from 12 weeks to 17 days.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Led a collaborative project where interns from 16 departments contributed, successfully completing the initiative 10% under budget and ahead of time by two years.
  • Mentored 11 interns who later transitioned to high-performance full-time employees, directly supporting departmental growth initiatives.
  • Successfully initiated a skill-sharing session that promoted cross-department knowledge exchange, increasing intern versatility by 42%.
  • Revamped the intern recruitment pipeline with HR, reducing time-to-hire by 27% while improving candidate quality and fit.
  • Implemented agile project management techniques in the intern program, improving task delivery speed by 40%.
  • Optimized the intern review process through customized feedback forms, which helped improve performance scores by 29% due to more targeted guidance.
  • Spearheaded a series of skills development workshops for interns, resulting in a noticeable 18% improvement in technical proficiency.

Affiliations

  • Organizational Development Network (ODNetwork)
  • International Coaching Federation (ICF)
  • University Professional and Continuing Education Association (UPCEA)
  • Freemason
  • Society of Women Engineers
  • Public Relations Society of America (PRSA) - Educational Institution Section
  • Society of Human Resource Management
  • Professional Association for Academic Advising (PAAA)
  • National Clearinghouse for Leadership Programs (NCLP)
  • National Internship & Cooperative Education Association (NICEA)

Certifications

  • Professional in Human Resources (PHR), category
  • Advanced Leadership and Coaching Certification - Meridian
  • Digital Content Strategy Certification Jira
  • Training and Development Professional Certification - Summit Group
  • ServSafe
  • Certified Professional in Learning and Performance (CPLP) - ATD
  • Certified Public Accountant (CPA)
  • Certification in Onboarding and Talent Acquisition Strategy - metric
  • Performance Management Certification - program
  • SHRM Senior Certified Professional (SHRM-SCP)

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