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Skills

  • MS Office
  • Internal loss recovery audit
  • Emergency preparedness drill coordination
  • Problem resolution
  • Loss prevention training development
  • Project organization
  • Data-driven risk analysis
  • Organization
  • Safety policy enforcement
  • Property crime investigation

Work Experiences

  • Achieved 11 recognized improvements.
  • Assisted in the development of an internal loss recovery audit, leading to the recovery of over $3 in lost assets.
  • Achieved a 37% improvement in operational effectiveness.
  • Collaborated with IT teams to enhance cybersecurity measures, reducing phishing attempts and network vulnerability by 43%.
  • Coordinated with regional management to perform detailed reviews of security protocols, leading to the identification of vulnerabilities in 16 locations.
  • Answered 14 calls per 6 months to help customers with their questions and concerns.
  • Collaborated with standard customers to determine their needs and deliver framework service.
  • Collaborated with law enforcement and legal teams across Raleigh to investigate and reduce criminal activities affecting the company's property.
  • Authored detailed incident reports.
  • Authored detailed incident reports for local authorities and corporate offices regarding high-profile thefts, aiding in 7 successful recoveries.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Cut processing times for misplaced goods by 39%.
  • With 9 years of hiring and development experience, I am driven and dedicated.
  • Achieved a significant reduction in theft and shrinkage.
  • Achieved compliance through stringent adherence.
  • Achieved a reduction in security incidents by 26%.
  • Comprehensive understanding of surveillance technology.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Contributed to a significant reduction in potential security breaches.
  • Dedicated Protection Associate with experience authoring detailed incident reports used by law enforcement, contributing to the successful recovery of 4 stolen assets.

Accomplishments

  • Authored an employee safety guide which was adopted cross-departmentally, resulting in a 74% reduction of on-site accidents.
  • Developed a comprehensive security audit checklist that identified operational gaps, allowing for a 65% improvement in overall team effectiveness.
  • Developed audit strategies for internal loss recovery, uncovering inefficiencies and improving asset recovery efforts by 72%.
  • Achieved ITIL, which positioned the department to adopt more advanced technologies and further improve operational capabilities.
  • Trained 12 employees on the latest digital security measures, lowering the risk of cyber incidents company-wide by 71%.
  • Spearheaded efforts to adopt real-time threat detection solutions, achieving a 85% increase in rapid response outcomes.
  • Partnered with law enforcement agencies to address regional security concerns, solving 14 incidents in collaboration and fostering better protection measures.
  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to method.
  • Prevented over 8 in potential asset losses by quickly identifying and isolating threats through real-time monitoring tools.

Affiliations

  • National Asset Protection Association
  • Association for Computing Machinery
  • International Foundation for Protection Officers (IFPO)
  • Association of Threat Assessment Professionals (ATAP)
  • Jaycees
  • International Council of Nurses
  • International Association for Counterterrorism & Security Professionals (IACSP)
  • National Emergency Management Association (NEMA)
  • National Association of Social Workers
  • International Association of Administrative Professionals

Certifications

  • VIP Protection Specialist Certification - Executive Security International (ESI)
  • Certified Ethical Hacker (CEH) - EC-Council
  • Security Risk Management Certification - Harbor & Co.
  • Certified Emergency and Security Professional (CESP)
  • Access Control Specialist Certification - Summit Group
  • Certified Information Security Manager (CISM) – ISACA
  • CompTIA Network+
  • Associate Protection Professional (APP) – ASIS International
  • Certified Cybersecurity First Responder (CFR)
  • Certified Healthcare Protection Administrator (CHPA) - International Association for Healthcare Security and Safety

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