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Skills

  • Communications
  • Attention to detail in documentation
  • Regulatory compliance
  • Experian Transact SM
  • Financial transactions expertise
  • Loan modification processes
  • Client management techniques
  • Problem resolution
  • Credit risk scoring models
  • Deep knowledge of bankruptcy processes

Work Experiences

  • Achieved President's Club for accuracy and timeliness.
  • Authored and presented loan review training materials, improving department-wide knowledge retention and compliance with metric.
  • Completed detailed loan-level reconciliations for Power BI, identifying and correcting discrepancies to reduce future credit risk.
  • Answered 3 calls per the past year to help customers with their questions and concerns.
  • Collaborated with underwriting and risk teams to implement new loan review protocols, resulting in a 74% improvement in approval accuracy.
  • Achieved recovery within 18 months.
  • Assessed historical loan performance.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Achieved results within 6 months.

Summaries

  • Collaborated with underwriting and compliance teams.
  • Advanced expertise in fraud detection.
  • Clear understanding of client relations and project management as well as data analysis training.
  • Collaborated with cross-functional teams to update risk reporting procedures, reducing credit losses by 48%. Expertise in providing actionable insights for stakeholders.
  • Advanced expertise in fraud detection and loan documentation review, reducing fraudulent loan approvals by 68% within 18 months.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated Loan Officer with experience selling mortgage and home lending products.
  • Achieved results within two years.
  • Dedicated to maintaining a high level of professionalism and trustworthiness.
  • Achieved a 57% increase in efficiency.

Accomplishments

  • Developed and implemented risk reporting mechanisms, contributing to a 79% reduction in credit losses while enhancing decision-making for internal stakeholders.
  • Collaborated with cross-functional teams from credit and finance departments to improve loan reporting procedures, reducing early default rates by 73%.
  • Implemented best practice policies for aligning loan underwriting standards with regulatory requirements, reducing audit exceptions by 29%.
  • Achieved PMP to enhance the loan review process, contributing a 82% improvement in decision-making precision and risk mitigation.
  • Reviewed commercial and consumer loan portfolios totaling 14 to identify risk, improving portfolio performance by reducing delinquency rates by 39%.
  • Conducted quality control and audit reviews of residential and commercial loans valued at $18, ensuring compliance and improving loan quality by 32%.
  • Optimized the internal loan review database, improving data retrieval speed by 29% and reducing compliance check processing time.
  • Mentored a team of 3 junior analysts to boost efficiency in loan review processes, improving workflow productivity by 79%.
  • Facilitated training for staff on loan review software Tableau, improving workflow efficiency by 67% within one year.
  • Analyzed and executed loan modification recommendations, resulting in a 49% reduction in potential default cases.

Affiliations

  • Association of Loan and Mortgage Underwriters (ALMU)
  • American Bankers Association (ABA) – Loan Review Group
  • Freemason
  • Certified Regulatory Compliance Manager (CRCM)
  • Certified Mortgage Planning Specialist (CMPS)
  • Certified Commercial Investment Member (CCIM)
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • Credit Scoring Experts Association (CSEA)
  • Consumer Data Industry Association (CDIA) – Data Furnishing Member

Certifications

  • Advanced Analytics for Loan Review Specialists - Ironclad Systems
  • Certified Public Accountant (CPA)
  • Moody's Loan Review Certification program - 2018
  • Google Certified Professional Cloud Architect
  • Risk Management Association (RMA) Credit Risk Certification
  • Loan Portfolio Management Certification - Summit Group
  • Data Analytics for Business Valuation - Jira 2022
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • ServSafe

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