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Skills

  • Insurance billing
  • Digital dentistry technologies
  • Patient intake procedures
  • Local anesthetic proficiency
  • Equipment sterilization
  • Community outreach and oral health promotion
  • Patient data gathering
  • Problem resolution
  • Critical thinking during high-pressure procedures
  • Conflict resolution with patients

Work Experiences

  • Addressed dental health concerns.
  • Achieved higher patient referral rates from local health agencies.
  • Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
  • Actively promoted patient oral hygiene.
  • Used ServiceNow to schedule appointments for patients.
  • Achieved 71% fewer re-admissions.
  • Aided in dental screenings for 10 children.
  • Taught patients how to improve their oral hygiene, control plaque, and protect their gums and tooth enamel from harm.
  • Assisted dentists during oral surgeries, anticipating needed instruments and materials, which minimized downtime per procedure by 29% minutes.
  • Assisted the dentist in the management of medical or dental emergencies by optimized.

Summaries

  • Dental Care Volunteer is a multi-talented Dental Care Volunteer who is consistently rewarded for planning and operational improvements.
  • When recording patient information, staging equipment, and tools for procedures, budget management and cross-functional collaboration should be done in a systematic manner.
  • Dental Assistant with 11 years of experience who excels at teamwork and communication to provide excellent patient care.
  • Reliable Dental Assistant with 7 years of experience efficiently handling administrative tasks and assisting with dental procedures chairside.
  • Successful dental professional with 5 years of experience working in a fast-paced environment.
  • Dental Care Volunteer with 11 years of successful data analysis and team leadership experience.
  • 12 years of experience as a Dental Assistant in performance reporting.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adhered to HIPAA regulations.
  • Alleviated dental anxiety for patients.

Accomplishments

  • Resolved product issue through consumer testing.
  • Mentored new dental care volunteers, helping them navigate clinic procedures and improve patient care quality.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved clinic adherence to dental practice management software updates, enhancing appointment scheduling efficiency by 43%.
  • Effectively demonstrated fluoride application techniques to parents, resulting in a 69% increase in the adoption of preventive treatments for children.
  • Contributed to decreasing pediatric cavities in the community by leading 6 educational workshops on effective oral hygiene practices.
  • Conducted post-treatment follow-ups by phone or email, resulting in improved patient satisfaction and clinic feedback scores increasing by 44%.
  • Developed relationships with local schools for dental health education programs, boosting clinic foot traffic by 70% over two years.
  • Collaborated with product to ensure scheduling software was updated regularly, decreasing patient no-shows by 81% over 6 months.
  • Participated in a comprehensive dental care initiative that led to the treatment of 2 underserved patients in rural communities.

Affiliations

  • National Association of Dental Laboratories (NADL)
  • Academy of Operative Dentistry
  • American Society of Safety Professionals
  • American Academy of Pediatric Dentistry (AAPD)
  • Dental Assisting National Board (DANB)
  • Association for Supply Chain Management (APICS)
  • American Academy of Cosmetic Dentistry (AACD)
  • Society of Women Engineers
  • Academy of Sports Dentistry
  • Association for Computing Machinery

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Sterilization Monitoring Certification - procedure
  • Certified Phlebotomy Technician (CPT) - framework
  • Oral Health Education Certificate - Ironclad Systems
  • Volunteer Management Certification - Ohio
  • HIPAA Certification - Vantage
  • Inventory & Supply Chain Management Certification - Meridian
  • Certified Public Accountant (CPA)
  • Tooth Whitening and Bleaching Certification - system
  • X-Ray Certification (Dental Radiography) - Illinois

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