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Skills

  • IT Infrastructure
  • Operational planning
  • Java
  • PC DOS
  • Storyboarding
  • Issue resolution
  • Oral and written communications
  • Testing and results analysis
  • Knowledge of streaming video platforms
  • Web/Database Servers

Work Experiences

  • Installed, migrated, and updated program systems to eliminate bottlenecks.
  • Evaluated, analyzed, and suggested software solutions that would be a good fit for the project's requirements.
  • Invented
  • Made a change.
  • Categorized
  • Created HTML email templates and newsletters for e-mail marketing campaigns.
  • Was responsible for picking up, delivering, and organizing parts for customers and specific jobs.
  • Arrived on time every shift and appointment to repair and maintain system systems.
  • Generated
  • Oversaw project teams for integrated BI solutions with budgets totaling $15.

Summaries

  • 13 years of experience as a well-educated and qualified Software Developer.
  • Computers Hardware Maintenance and Repair expert who is familiar with framework systems, process equipment, and category components.
  • Hardware Engineer with recent graduation who is eager to work in a fast-paced environment.
  • Looking for a position where I can interact with vendors while also providing support to corporate users.
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.
  • Looking for a training position in the IT department with a reputable company.
  • Professional with extensive experience scripting system administration using Perl, Bash, and KSH shell programming technologies.
  • Service-driven
  • Focused on customer service
  • Astute leader of a team of computer hardware engineers.

Accomplishments

  • Successfully reduced system downtime by 26% through proactive diagnostic checks and preventive maintenance on ServiceNow.
  • Liaised with vendors to optimize the procurement of spare parts, reducing downtime related to part availability by 47% hours.
  • Achieved PMP, enabling more efficient diagnostic procedures for advanced QuickBooks systems.
  • Collaborated with team of 5 in the development of program.
  • Assisted in the configuration and commissioning of Microsoft Excel for method, which met all technical specifications and regulatory standards.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Diagnosed and repaired complex technical malfunctions in category, reducing customer service calls by 85% per quarter.
  • Procedure Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.
  • Tracked project budgets continuously and resolved discrepancies before issues occurred, effectively saving over $17.
  • Performed routine audits for initiative compliance, ensuring zero violations during official inspections over a 6 months-year span.

Affiliations

  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Society of Maintenance and Reliability Professionals (SMRP)
  • Professional Service Association (PSA)
  • Automated Buildings Association (ABA)
  • National Board of Boiler and Pressure Vessel Inspectors
  • Technical Support Engineers Association (TSEA)
  • Society of Human Resource Management
  • Building Performance Institute (BPI)
  • Heating, Air-conditioning, & Refrigeration Distributors International (HARDI)

Certifications

  • Certified Calibration Technician (CCT) from ASQ
  • Project Management Professional (PMP)
  • Certified Maintenance & Reliability Technician (CMRT)
  • Certified Instrumentation Technician (CIT)
  • Associate Constructor (AC) Certification
  • Certified Software Quality Engineer (CSQE)
  • CompTIA Project+
  • Certified Electrical Safety Compliance Professional (CESCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified ScrumMaster

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