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Skills

  • Employee Productivity Improvement
  • Food quality assurance
  • Hands-on culinary workshops
  • Business operations
  • Process improvement
  • Equipment maintenance
  • Adapting training content based on feedback
  • Regulatory compliance
  • Food plating and presentation
  • Recipes and menu planning

Work Experiences

  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Decreased turnover by 14%.
  • Decreased food preparation times by an average of 5%.
  • Achieved a 62% increase in readiness scores.
  • Achieved a 26% increase in employee satisfaction.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
  • Achieved a 29% increase in table turnover.
  • Implemented a system program and effectively managed employee errors, resulting in a 18% reduction in overall waste.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Collaborated with executive chefs.

Summaries

  • Achieved Six Sigma compliance consistently.
  • Achievement occurred in 2020.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 16% efficiency gains.
  • Achieved faster execution.
  • Experienced Kitchen Staff Trainer with a track record of building and motivating strong restaurant teams to assist 3 customers on a daily basis.
  • Dedicated kitchen manager with strong leadership and organizational abilities.
  • Adept in training junior staff.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Performed consistent performance monitoring which helped reduce food prep times by an average of 9% across multiple cooking stations.
  • Trained new employees on the safe operation of kitchen equipment, leading to zero kitchen tool-related injuries in two years.
  • Reduced food handling errors by 47% after leading a company-wide sanitation and safety compliance initiative.
  • Implemented a cross-training program, enabling 5% more team members to handle multiple kitchen stations with minimal supervision.
  • Created and facilitated hands-on culinary workshops, improving overall productivity of new hires by 69% within their first one year.
  • Optimized staff schedules, ensuring 11% reduction in overtime costs during peak kitchen hours.
  • Analyzed seasonal fluctuations and adjusted training focus to high-demand dishes, ensuring a 17% smoother service during holiday workloads.
  • Reduced cross-contamination risks through comprehensive training on food prep and storage protocols, leading to a 7% improvement in health scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Organized quarterly skills assessments and feedback loops, achieving a 8-point increase in kitchen staff competency ratings.

Affiliations

  • Certifying Board for Dietary Managers (CBDM)
  • Professional Association of Culinary Educators (PACE)
  • International Foodservice Distributors Association (IFDA)
  • Association for Computing Machinery
  • Association for Talent Development (ATD)
  • Rotary International
  • Hospitality Industry Training and Education (HITE)
  • Society for Hospitality and Foodservice Management (SHFM)
  • National Association of Social Workers
  • Culinary Institute of America (CIA)

Certifications

  • Certified Food Safety Manager (CFSM) by method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Professional in Food Safety (CP-FS) by NEHA
  • Food Handler’s Certificate by Massachusetts
  • Certified Food & Beverage Executive (CFBE) by AHLEI
  • Allergen Awareness Certification by Ironclad Systems
  • Restaurant Leadership & Management Certification by Harbor & Co.
  • Certified Dietary Manager (CDM), Certified Food Protection Professional (CFPP)
  • Certified HACCP Auditor (CHA) by ASQ

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