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Skills

  • SonicWall
  • Automation tools (e.g., Salesforce)
  • Customer proposals
  • Business continuity planning
  • Automated Deployment Solutions
  • Network infrastructure administration
  • Change Management
  • Vendor relationship management
  • Customer service
  • Project organization

Work Experiences

  • Collaborated extensively with vendors.
  • Achieved zero breaches across the past year.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 100% operational compatibility.
  • Achieved zero data loss during migration.
  • Analyzed connectivity issues across SAP, developing and executing mitigation strategies that reduced downtime by 50%.
  • Created and maintained a network infrastructure that included Windows, Linux, and virtualization.
  • Oversaw the delivery of metric project by system team, which resulted in program.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assumed lead role in performance tuning of large-scale databases which improved data query speeds by 77% while freeing up $8 in server resources.

Summaries

  • Aligned complex IT decisions with strategic business objectives.
  • As a technical expert, increased client satisfaction by 70% through offering high-impact recommendations during advisory meetings, ensuring complete alignment with client business strategies.
  • Achieved 34% improved throughput.
  • Conducted capacity planning.
  • Contributed to 39% faster response times.
  • Advisory Systems Engineer with a track record of working closely with C-suite executives, aligning complex IT decisions with strategic business objectives, resulting in substantial cost and time efficiencies.
  • Achieved a 19% drop in critical system downtime.
  • Advisory Systems Engineer is a multi-talented Advisory Systems Engineer who is consistently rewarded for planning and operational improvements.
  • Aligned practices with regulatory needs.
  • Bolstered the company’s presence in Columbus.

Accomplishments

  • Drove a cross-function initiative for network redundancy, achieving 29% uptime for high-availability systems.
  • Granted elite status in OSHA for implementing a far-reaching IT risk assessment plan that reduced potential vulnerabilities.
  • Partnered with cross-functional teams to deploy cybersecurity initiatives, lowering unscheduled incidents by 30%.
  • Led architecture design for a distributed system that meets business continuity requirements, achieving 68% system uptime.
  • Played a key advisory role in upgrading Power BI infrastructure, which resulted in a 67% improvement in SLA-fulfillment.
  • Optimized IT governance policies leading to 84% higher compliance with regulatory standards across all production systems.
  • Achieved 81% increase in client satisfaction by aligning technical solutions to meet evolving business needs during advisory meetings.
  • Reduced IT operating expenses by $11 annually through effective vendor contract renegotiations and process efficiencies.
  • Collaborated with team of 13 in the development of method.
  • Collaborated with business units to integrate IT solutions that directly increased sales revenue by 31% across 12 divisions.

Affiliations

  • National Association of Social Workers
  • Association for Computing Machinery
  • American Marketing Association
  • Member, International Association for Systems and Software Engineering (INCOSE)
  • Association for Supply Chain Management (APICS)
  • Certified Professional, Association for the Advancement of Artificial Intelligence (AAAI)
  • Association of Information Technology Professionals
  • Member, Agile Alliance, focusing on engineering agile software development
  • Member, The Green Grid, focusing on energy efficiency in IT infrastructure
  • Member, Open Group Architecture Framework ArchiMate (TOGAF) Community, 2024

Certifications

  • Certified ScrumMaster (CSM) by Meridian
  • Certified Data Privacy Solutions Engineer (CDPSE) by ISACA
  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified
  • Certified in Risk and Information Systems Control (CRISC)
  • ITIL 4 Foundation Certification
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Dell EMC Proven Professional Cloud Architect Specialist
  • Certified Ethical Hacker (CEH)

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