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Skills

  • Operational improvement
  • Conflict resolution with patrons
  • Continuous process improvement
  • Planning and coordination
  • Inventory management
  • Process improvement
  • Goal setting and achievement tracking
  • Insurance billing
  • Problem resolution
  • Security systems

Work Experiences

  • Assisted with over 13 book check-outs daily.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Working with team members and customers to find workable solutions improved operations.
  • Achieved a 48% improvement in shelf alignment.
  • Awarded Innovation Award for accurate shelf auditing.
  • Cataloгed rare texts using initiative.
  • Used Tableau to compile data gathered from various sources.
  • Awarded Outstanding Service Award for consistently accurate shelf auditing, reintroducing 37% incorrectly shelved items to circulation.
  • Developed a reputation for punctuality and hard work.

Summaries

  • Method and initiative have a proven track record.
  • Student Shelver with team leadership and process improvement abilities.
  • Achieved a 21% reduction in misplacement rates.
  • Accomplished Student Shelver.
  • Adaptable team player skilled in process optimization, particularly with the use of QuickBooks to improve inventory control and material retrieval efficiency.
  • Ability to build relationships and a self-motivated approach.
  • Strong technical skills and experience in process improvement.
  • Student Shelver is a hardworking and dependable Student Shelver who excels at vendor management and project management.
  • Adapted to high-traffic periods.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Dedicated over 17 hours weekly collaborating with senior staff on inventory reconciliation, achieving 79% catalog reliability.
  • Created an advanced library classification system, leading to a 83% increase in the efficiency of locating materials.
  • Utilized nightly shelf sorting techniques to improve accuracy, resulting in a 52% decrease in misplaced books.
  • Coordinated efficiently with system peers to prepare library space for upcoming semester, ensuring systematized storage of incoming materials.
  • Volunteered for after-hours shifts to assist with large-scale inventory checks, discovering previously undocumented volumes valued at $102,000.
  • Performed bi-weekly audits of irregularly shelved books, recovering 18 previously lost items in 2017.
  • Organized weekly themed displays to highlight literary genres, increasing library visitor traffic by 49% during metric.
  • Introduced a new coding system within special collections, resulting in a 31% improvement in user accessibility and categorization of rare materials.
  • Supported the implementation of software training for the student workforce, leading to increased self-sufficiency and reducing staff training time by 17 hours.
  • Streamlined the back-end inventory process during night shifts, resulting in a 25% faster tracking and restocking of materials.

Affiliations

  • Affiliated Member, Academic Library Association for Sustainability (ALAS)
  • Participant, Emerging Librarian Leadership Program
  • Student Volunteer, Digital Archives Conservation Project
  • Peer Mentor, Library Skills Tutoring Program
  • Student Council Representative, Library and Information Services Club at program
  • Member, ALA Library Support Staff Interests Round Table (LSSIRT)
  • Participant, Library Management Student Roundtable (LMSRT)
  • Member, Association for Library Service to Children (ALSC)
  • Member, Association for Information Science and Technology (ASIS&T)
  • Member, Music Library Association (MLA)

Certifications

  • ServSafe
  • Digital Archiving and Preservation Certification – Society of American Archivists (SAA)
  • Information Governance and Data Management Certification – AIIM
  • Advanced Book and Materials Preservation Techniques Certification – Summit Group
  • Google Certified Professional Cloud Architect
  • Certification in Archival Studies – Society of American Archivists (SAA)
  • Basic Inventory and Asset Management Certification – Ironclad Systems
  • Customer Service for the Information Professional Certification – Infopeople
  • First Aid/CPR
  • Foundations of Library and Information Science Certification – ALA

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