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Skills

  • Data Management
  • Validation Protocols
  • Sampling
  • cGMP Compliance
  • Materials preparation
  • Continuous process improvement
  • Public speaking
  • Staff development
  • Surface Swab Tests
  • Product testing

Work Experiences

  • Developed and audited practices, programs, and reporting system metrics for maximum efficiency.
  • Got better.
  • On-site training was provided by me.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Process was planned and carried out by me.
  • Quickly identified problems and alerted Quality Assurance Associate to any potential project delays.
  • Successfully led key projects that yielded a initiative.
  • Worked with the parts department to get the parts I needed.
  • Advised
  • Used Adobe Creative Suite to accurately enter data into a batch ticketing system.

Summaries

  • Quality Assurance Associate is articulate and driven to succeed.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Seasoned
  • Fluent in both English and Spanish.
  • Service-driven
  • In category environments, a hardworking Quality Assurance Associate who is knowledgeable about sampling and testing procedures.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Quality Assurance Associate with 12 years of successful workflow optimization and data analysis experience.

Accomplishments

  • Led root cause analysis sessions following product quality failures, identifying key defect causes and reducing recurrence by 33% through preventive measures.
  • Collaborated with team of 8 in the development of procedure.
  • Achieved Lean, further solidifying expertise and improving the QA team's adherence to industry standards.
  • Collaborated with suppliers to improve incoming product quality, resulting in a 65% reduction in defects found during initial inspections.
  • Helped the company reduce customer complaint rates by 35% through thorough post-release testing and addressing root causes before shipping.
  • Documented and resolved system which led to standard.
  • Increased sales 18% over several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Standardized quality protocols across all product lines, lowering defect rates by 53% and enhancing consistency in delivered products.
  • Developed and implemented an automated testing framework that reduced manual testing time by 14 hours per week, resulting in a 84% increase in team efficiency.

Affiliations

  • Lions Club
  • Member of the Association of Clinical Research Professionals (ACRP)
  • Certified Supply Chain Professional (CSCP) through APICS
  • Freemason
  • Product Development and Management Association (PDMA)
  • National Association of Social Workers
  • Toastmasters
  • Rotary International
  • Society of Women Engineers
  • American Quality Management Association (AQMA)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Root Cause Analysis and Corrective Action Certification from Meridian
  • Certified Associate in Project Management (CAPM) from PMI
  • Total Quality Management (TQM) Professional Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • ITIL Foundation Certification
  • Certified in Quality Risk Management from Northwind
  • Certified Quality Improvement Associate (CQIA) from ASQ
  • Certified Operational Excellence Professional (COEP)
  • CompTIA Network+

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