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Skills

  • Merchant monitoring
  • Root cause analysis
  • High-risk client identification
  • Enterprise Risk Management (ERM)
  • Project organization
  • Metric equipment
  • Internal framework design
  • Communications
  • Crisis management and response planning
  • Business continuity planning

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Advised on a cyber risk insurance policy.
  • Analyzed emerging regulatory changes, providing detailed recommendations to the executive team, which decreased the risk of non-compliance fines by $7.
  • Oversaw the delivery of initiative project by program team, which resulted in system.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated directly with the legal department in risk law interpretation, preventing 14 litigation cases involving over $14 in potential damages.
  • Conducted statistical analyses in order to identify trends, patterns, and variations.
  • Assessed risk management protocols.
  • Advised senior management on strategic risk mitigation measures, contributing to a $14 increase in revenue by avoiding high-risk ventures.
  • Answered 10 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Cybersecurity risk management expert.
  • Assess merchant portfolio batches in a meticulous and methodical manner each day.
  • Well-versed in the use of Adobe Creative Suite and statistical analysis methods.
  • Achieved a 54% reduction in regulatory fines and penalties.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with project managers.
  • Contributed to $8 in additional revenue.
  • Achieved compliance with initiative standards.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Risk Advisor Executive and outstanding performer in quality assurance and budget management.

Accomplishments

  • Professional oversight of compliance reviews according to category, reducing liability by 46% during high-risk scenarios.
  • Partnered with IT teams to install enhanced cybersecurity measures, reducing system vulnerability by 18% and maintaining uninterrupted business processes.
  • Reduced time to respond to critical vulnerabilities by 43% through the introduction of automated alert systems that boosted real-time monitoring capacity.
  • Introduced a forward-looking risk reporting mechanism to help senior leadership avoid losses estimated at $2 due to external financial risks.
  • Revamped business continuity plans, reducing response time to identified risks from 8 days to 18 hours.
  • Resolved product issue through consumer testing.
  • Strengthened compliance frameworks around initiative, contributing to a 53% improvement in audit scores and risk management metrics.
  • Facilitated audits ensuring compliance with national and international standards including category, achieving a 67% improvement in compliance audit outcomes.
  • Realigned company-wide risk strategies for compliance, reducing non-compliance penalties by $16 over 18 months.
  • Drove the optimization of daily risk management operations, providing strategic insight that lowered operational risks by 43%.

Affiliations

  • International Compliance Association (ICA)
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Society of Corporate Compliance and Ethics (SCCE)
  • Financial Risk Manager (FRM) - GARP Certification
  • Toastmasters
  • Institute of Internal Auditors (IIA)
  • International Legal Technology Association (ILTA)
  • Certified Information Security Manager (CISM) – ISACA
  • National Association of Corporate Directors (NACD)

Certifications

  • Certificate in Enterprise Risk Management – Brightline
  • ServSafe
  • Certified in Enterprise IT Governance (CGEIT)
  • CompTIA Security+
  • Financial Risk Manager (FRM) Certification
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Postgraduate Diploma in Risk Management – Northwind
  • SHRM Certified Professional (SHRM-CP)
  • Certified Governance, Risk and Compliance Professional (GRCP)

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