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Skills

  • Contract Management
  • Customer service excellence
  • Wedding trends proficiency
  • Event branding and promotional strategy
  • Operational improvement
  • Organization
  • Event logistics management
  • Event sales
  • Large-scale event seating logistics
  • Client relationship management

Work Experiences

  • Answered 6 calls per two years to help customers with their questions and concerns.
  • Analyzed attendance trends.
  • Coordinated 5 events.
  • Achieved error-free execution.
  • Achieved a 38% increase in ticket sales.
  • Transported Microsoft Excel to two years customer locations.
  • Created event branding and promotional materials.
  • Achieved a 59% repeat booking rate.
  • Oversaw the delivery of standard project by framework team, which resulted in standard.
  • Collaborated with HR to launch internal employee events.

Summaries

  • Accomplished Event Services Coordinator.
  • Collaborated with design teams.
  • Consistently delivered events under budget.
  • Accomplished at providing comprehensive pre-event training to staff and volunteers, increasing on-site efficiency by 16% and ensuring flawless event delivery.
  • Aligned programs with event objectives.
  • Consistently boosted event participation by 31%.
  • Event Services Coordinator is a multi-talented Event Services Coordinator who is consistently rewarded for planning and operational improvements.
  • Career success marked by the ability to secure repeat bookings through expert consultation and tailored event management strategies yielding a 56% repeat booking rate.
  • Event Services Coordinator with 12 years of sponsorship, fundraising, and private event planning experience.
  • Boosted ticket sales through targeted event branding.

Accomplishments

  • Implemented a next-generation digital check-in system, reducing wait times by 60% at large-scale events.
  • Collaborated with marketing and communication teams to develop sponsorship packages, securing $7 in additional revenue from event sponsors.
  • Led event security coordination for VIP attendees and managed access control, ensuring seamless integration of security checkpoints without disruption.
  • Documented and resolved metric which led to initiative.
  • Optimized vendor selection process, driving 9% in cost efficiency and improving service quality without compromising attendee experience.
  • Identified and mitigated potential event risks early through contingency planning, reducing unexpected incidents by 49%.
  • Directed logistical planning and transportation coordination for attendees from Seattle, improving shuttle service timing by 52%.
  • Managed post-event debriefs, analyzing attendee surveys to implement process improvements that increased customer satisfaction by 16% in following events.
  • Partnered with audiovisual and technical teams to ensure seamless hybrid event delivery, providing both in-person and remote attendees with a high-quality experience.
  • Led negotiations with 2 hotels, securing special rates and exclusive offers, resulting in 11 cost savings.

Affiliations

  • Project Management Institute
  • Green Meeting Industry Council (GMIC)
  • Event Service Professionals Association (ESPA)
  • Certified Special Events Professional (CSEP) designation - International Live Events Association
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • American Marketing Association
  • Lions Club
  • Local Chamber of Commerce – Event Lead
  • Hospitality Sales and Marketing Association International (HSMAI)

Certifications

  • Digital Event Strategist (DES)
  • Venue Management School Diploma by Beacon Labs
  • Certified Public Accountant (CPA)
  • Certified Special Events Professional (CSEP)
  • Wedding & Event Planning Certification by initiative
  • Salesforce
  • Risk Management Certified by Northwind
  • Event Planning & Management Certification from metric
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)

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